Control Tower Assistant
3 days ago
Position target: This role is responsible for providing support to Global and/or Key Account Managers in terms of generating operational reports and analysis of data. The process should be executed based on the SOP and discrepancy mails must be sent based on the communication matrix provided.
Job Req Number: 42368
Time Type: Full Time
Responsibilities
- Generates operational reports and provides analysis as per stated in the SOP.
- Provides analysis in the reports which will add value to the receiver / client.
- Performs operational requirement tasks and adhoc reports.
- Responds to process queries.
- Reports irregularities as per SOP and Global KPI. Escalate properly when necessary.
- Promotes and initiates process improvement. Active participation in projects that may lead to process efficiency.
- Complies with internal regulations, procedures, law and managers' orders, including labor regulations, regulations on remuneration and other internal regulations in the company, including the company's intellectual property protection.
- Behaviors and attitudes consistent with the values.
- Develops professional skills through training and ongoing self-education.
- May be asked to support new or existing processes when needed.
Education and skills
- College of any four-year course
- Basic knowledge in MS Office / MS Teams
- Basic knowledge in web-based applications / Internet
- Freight forwarding / Logistics experience i san advantage but not required
- Quick comprehension and focus at work
- Team player and good interpersonal skills
- Intermediate Excel skills
Minimal work experience
- Atleast 2 years work experience in similar field
- Work experience in a shared service centre environment / forwarding / transportation & logistics is an advantage
Company
DSV – Global Transport and Logistics
DSV is one of the very best performing companies in the transport and logistics industry. 75,000 employees in more than 90 countries work passionately to deliver great customer experiences and high-quality services – as part of the operation or in a variety of supporting roles. If you have drive and talent and enjoy responsibility, we'll give you the support you need to explore your potential and forward your career.
Read more at
Position details
- Seniority level: Entry level
- Employment type: Full-time
- Job function: Administrative, Other, and Customer Service
- Industries: Transportation, Logistics, Supply Chain and Storage
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