Customer Support Experience Agent
6 days ago
Join Our Team as a Customer Support Experience Agent (Voice and Chat)
Provide a seamless customer experience using voice and chat platforms. Prioritize customer satisfaction in every interaction.
Why You'll Love This Role:
You'll be the friendly voice and helpful support that our clients rely on. Your mix of verbal and written communication skills will ensure customer issues are resolved efficiently, leaving a lasting positive impression.
What You'll Do:
- Assist Customers: Provide exceptional support via inbound calls, chat, and email.
- Solve Problems: Troubleshoot issues effectively and find quick resolutions.
- Understand Needs: Personalize interactions to build strong customer relationships.
- Collaborate: Work closely with your team to enhance the customer experience.
- Improve Processes: Offer feedback to refine our service quality.
What We're Looking For:
- 1+ Year of experience in customer support or a similar role.
- Excellent written and verbal communication skills.
- Comfortable using customer support tools like Zendesk or Freshdesk (preferred).
- Proficient in Excel or Google Sheets.
- Calm and solution-focused under pressure.
- Familiarity with eCommerce and CRM systems is a plus.
Tech Requirements:
- Personal PC or laptop with a minimum i5 processor.
- Stable internet connection with at least 15 Mbps upload and download speeds.
Perks and Benefits:
- Up to $4 USD per hourwith annual increases.
- Comprehensive health and dental coverage.
- Paid Time Off to recharge.
- Performance Bonuses for your hard work.
- Permanent work-from-home setup.
We can't wait to welcome you to our team. Apply today and start making an impact
#J-18808-Ljbffr-
Customer Support Agent
1 week ago
Quezon City, National Capital Region, Philippines Neks Job Philippines Full timeAt Neks Job Philippines, we are looking for a highly skilled Customer Support Agent to join our team. As a CSR - Vertis North Site representative, you will be responsible for taking incoming calls and placing outgoing calls on behalf of the company.Key Responsibilities:Taking orders from customersManaging consumer complaintsResponding to callers' inquiriesWe...
-
Customer Service Agent with Experience
1 week ago
Quezon City, National Capital Region, Philippines Neks Job Philippines Full timeAbout the RoleWe are looking for a highly skilled and experienced Customer Service Agent to join our team at Neks Job Philippines. As a key member of our customer support team, you will be responsible for providing top-notch service to our clients.ResponsibilitiesAnswer incoming calls from customers in a professional and courteous manner.Sort out customers'...
-
Support Agent
6 days ago
Quezon City, National Capital Region, Philippines JetSon Manpower Agency Full timeAbout the RoleWe are seeking a highly skilled and experienced Call Center Agent to join our team. As a key member of our customer service team, you will be responsible for ensuring that our customers receive exceptional service and support.In this role, you will be working closely with our customers to understand their needs and resolve any issues they may...
-
Support Desk Agent
3 days ago
Quezon City, National Capital Region, Philippines NeksJob Full timeOur TeamWe are a fast-paced and innovative team that values excellence in customer service. As a Support Desk Agent, you will be responsible for responding to customer inquiries, resolving issues, and providing top-notch support.
-
Inbound Customer Support Agent
7 days ago
Makati City, National Capital Region, Philippines Neksjob Corporation Full timeWe are currently hiring for an INBOUND CUSTOMER SUPPORT AGENT to join our team at Neksjob Corporation. As a key member of our team, you will be responsible for providing exceptional customer support to our clients through various channels, including phone, email, and chat.Your primary responsibilities will include:Responding to customer inquiries and...
-
Customer Experience Coordinator
5 days ago
Quezon City, National Capital Region, Philippines Sourcefit DR Full timeAbout the RoleWe are seeking an experienced Customer Experience Coordinator to join our team at Sourcefit DR. In this role, you will be responsible for monitoring, evaluating, and enhancing the performance of front-line employees to ensure the delivery of high-quality service and compliance with client expectations.Responsibilities Include:Providing clear,...
-
Virtual Support Agent
12 hours ago
Quezon City, National Capital Region, Philippines Lexie Staffing & Business Consulting Full timeWhat We're Looking ForWe're on the hunt for a talented Virtual Support Agent to join our team! As a key member of our organization, you'll be responsible for providing top-notch customer service to our clients via phone, email, or chat. If you're passionate about delivering exceptional experiences and have a knack for solving problems, we'd love to hear from...
-
Frontline Support Agent
6 days ago
Quezon City, National Capital Region, Philippines Polaris Careers Full timeResponsibilities and ExpectationsAs a Frontline Support Agent, you will be responsible for providing exceptional customer service, handling customer inquiries, and resolving issues in a timely and professional manner. You will also be expected to maintain accurate records and contribute to a positive team environment.
-
Customer Experience Representative
5 days ago
Quezon City, National Capital Region, Philippines JobsAvenuePH Full timeWe are seeking a highly skilled Quality Assurance Representative to join our team at JobsAvenuePH. As a key member of our quality assurance team, you will be responsible for monitoring customer interactions, providing feedback to agents, and collaborating with leadership to drive improvements in customer experience.Key Performance Indicators:Customer...
-
Customer Experience Evaluator
1 week ago
Quezon City, National Capital Region, Philippines JobsAvenuePH Full timeJob Description:As a Quality Assurance Representative at JobsAvenuePH, you will play a vital role in ensuring exceptional customer experiences. Your primary responsibility will be to monitor and evaluate customer interactions, identifying areas for improvement and providing actionable feedback to agents.Responsibilities:Conduct thorough assessments of...
-
Customer Experience Specialist
3 days ago
Quezon City, National Capital Region, Philippines Neksjob Corporation Full timeJob OverviewWe are seeking a skilled Call Center Agent to join our team at Neksjob Corporation. As a key brand advocate, you will be responsible for delivering exceptional support to our clients and customers.
-
Customer Experience Associate
17 hours ago
Quezon City, National Capital Region, Philippines NTT Data Full timeAbout the RoleWe are looking for a highly motivated and organized individual to fill the position of Customer Experience Associate. The successful candidate will have excellent communication skills and the ability to work well under pressure.As a Customer Experience Associate, you will provide top-notch customer service to policyholders, beneficiaries,...
-
Customer Service Agent
1 week ago
Quezon City, National Capital Region, Philippines Metacom Careers Full timeAbout the PositionWe are looking for a friendly and approachable CUSTOMER SERVICE AGENT to join our team at Metacom Careers. The Customer Service Agent will be responsible for providing exceptional customer service to our clients, addressing their queries and concerns in a professional and timely manner.Key ResponsibilitiesRespond to Client QueriesEscalate...
-
Customer Acquisition Agent
7 days ago
Quezon City, National Capital Region, Philippines Bina's Auto Supply Inc Full timeJob DescriptionBina's Auto Supply Inc is seeking a Customer Acquisition Agent to join our team. As a Customer Acquisition Agent, you will be responsible for contacting potential customers and promoting our products or services.Main Responsibilities:• Promote products or services to potential customers via phone• Identify customer needs and offer relevant...
-
Phone Support Agent
1 week ago
Quezon City, National Capital Region, Philippines Neks Job Philippines Full timeJob SummaryWe are seeking a Phone Support Agent to join our team at Neks Job Philippines. In this role, you will be responsible for handling large amounts of customer calls and providing assistance to ensure customer satisfaction.Key Responsibilities:Handle customer inquiries and resolve issues in a timely and professional manner.Provide product information...
-
Customer Care Agent
3 days ago
Quezon City, National Capital Region, Philippines Strategic Networks, Inc. Full timeAbout Our TeamAt Strategic Networks, Inc., we are passionate about delivering exceptional customer experiences through our talented team of professionals.We are seeking a skilled and customer-focused Customer Care Agent to join our team.The successful applicant will be responsible for providing top-notch support to our customers via phone, email, or remote...
-
Support Agent
6 days ago
Mandaluyong City, National Capital Region, Philippines Eastwood Job Portal Full timeResponsibilities and Duties:The Support Agent role at Eastwood Job Portal involves providing top-notch support to our clients through various communication channels. This includes assisting with inquiries, resolving problems, and documenting customer interactions accurately.
-
Quezon City, National Capital Region, Philippines Nityo Infotech Full timeWe are seeking highly motivated and customer-focused individuals to join our team as Customer Support Agents. At Nityo Infotech, we strive to provide exceptional support to our clients, and we need talented representatives to help us achieve this goal.This role offers a unique blend of remote and on-site work, with three days of flexible remote work...
-
Telephone Support Agent
3 days ago
Quezon City, National Capital Region, Philippines NeksJob Full timeNeksJob is a forward-thinking company that's always pushing the boundaries of innovation. As a Telephone Support Agent, you'll play a vital role in delivering exceptional customer experiences and driving business success.About the RoleYou'll be responsible for responding to customer calls, resolving issues, and providing product information in a clear and...
-
Customer Experience Leader
1 week ago
Quezon City, National Capital Region, Philippines Elite Headhunting Full timeJob Description:We are seeking a highly skilled Customer Experience Leader to join our team at Elite Headhunting. As a key member of our organization, you will be responsible for overseeing customer service operations and managing a team of ecomm chat agents. Your primary focus will be on ensuring exceptional customer experiences through efficient handling...