Forecasting Analyst
4 days ago
Support Services Group (SSG) is a global leader in business process outsourcing (BPO) solutions, providing customer support, technical services, and back-office functions to top-tier clients worldwide. We are committed to delivering data-driven insights and strategic solutions that enhance operational efficiency and drive client success.
We are seeking a highly analytical and detail-oriented Forecasting Analyst to join our team in Pasig City. This role is responsible for analyzing data trends, forecasting demand, and providing actionable insights to support workforce planning and operational efficiency. The ideal candidate will have a strong foundation in data analysis and forecasting techniques to ensure accurate projections and resource alignment.
Key Responsibilities:
- Analyze historical data to develop accurate demand forecasts and resource requirements.
- Provide actionable insights through data analysis and reporting to optimize workforce planning and operations.
- Collaborate with operations, workforce management, and client teams to align forecasts with business objectives.
- Monitor and track key performance indicators (KPIs) to identify trends and areas for improvement.
- Present forecasting reports and recommendations to key stakeholders regularly.
- Utilize advanced data visualization techniques to communicate findings effectively.
- Identify risks and develop mitigation strategies to ensure operational goals are met.
- Maintain and improve forecasting models to increase accuracy and efficiency.
Required Skills & Qualifications:
- Bachelor's degree in Statistics, Mathematics, Business Analytics, Economics, or related field.
- 3+ years of experience in forecasting, data analysis, or workforce management, preferably in a BPO or contact center environment.
- Proficiency in statistical software and data analysis tools (e.g., Excel, SQL, Power BI).
- Strong analytical and problem-solving skills with attention to detail.
- Ability to present data-driven insights to technical and non-technical stakeholders.
- Strong organizational and time management skills to handle multiple tasks simultaneously.
- Excellent communication and collaboration skills.
Preferred Qualifications:
- Experience with forecasting tools or workforce management systems (e.g., NICE, Verint, Genesys).
- Knowledge of advanced forecasting techniques and predictive analytics.
- Certification in data analytics or statistical analysis is a plus.
What We Offer:
- Competitive salary and benefits package
- Opportunities for professional development and growth
- Collaborative and supportive work environment
-
Financial Analyst Role
5 days ago
Pasig, National Capital Region, Philippines Polytechnic University of the Philippines Full timeJob OverviewCompany BackgroundWe are a leading company in the field of corporate finance, providing expert services to clients. Our team is made up of highly skilled professionals who are passionate about delivering excellent results.Job SummaryWe are seeking a talented Financial Analyst to join our team. The successful candidate will have strong analytical,...
-
Finance Analyst
2 weeks ago
Pasig, National Capital Region, Philippines First Philippine Holdings Corporation Full timeThe Finance Analyst conducts financial planning analysis focusing on financial planning and/or analysis of business operations to measure and forecast future business performance. Analyzes internal financial information and external economic conditions to determine their impact on business operations. Conducts financial modeling to forecast impact of...
-
Business Operations Analyst
2 days ago
Pasig, National Capital Region, Philippines MCI Full timeJob SummaryWe are seeking a highly skilled Business Operations Analyst to join our team. As an integral member of our finance department, you will play a key role in maintaining the integrity of our financial records and reports.The ideal candidate will possess a strong understanding of accounting principles, with experience in budgeting, forecasting, and...
-
Senior Financial Business Analyst
4 days ago
Pasig, National Capital Region, Philippines The Results Companies Full timeAbout the RoleAs a Senior Financial Business Analyst on our Corporate Financial Planning and Analysis team, you will play a key role in supporting the financial planning and performance of the organization. Your primary responsibilities will include gathering and analyzing financial information to prepare forecasts and analyses of the company's short- and...
-
Financial Analyst
1 hour ago
Pasig, National Capital Region, Philippines Allegis Group Full timeJob DescriptionWe are seeking a highly skilled Financial Analyst to join our team at Allegis Group. This role is responsible for the preparation of financial statements, including balance sheets and income statements.The ideal candidate will have a strong understanding of accounting principles and procedures, as well as excellent analytical and...
-
Corporate Financial Analyst
1 hour ago
Pasig, National Capital Region, Philippines Insight Enterprises, Inc. Full timeAt Insight Enterprises, Inc., we believe that our employees are our greatest asset. We are seeking a Corporate Financial Analyst to join our team and contribute to our mission of unlocking the power of people and technology.This role requires a detail-oriented individual with strong analytical skills and a passion for finance. Key responsibilities...
-
WFM Resource Planning Analyst
2 weeks ago
Pasig, National Capital Region, Philippines The Results Companies Full timeWFM Resource Planning AnalystThe WFM Resource Planning Analyst provides vision and leadership to the Results organization in workforce management areas such as: Forecasting, Scheduling, and Analysis. The WFM Resource Planning Analyst will support processes to maximize work flow while minimizing causes of client and customer dissatisfaction.We expect greater...
-
Financial Analyst Sr
2 weeks ago
Pasig, National Capital Region, Philippines Insight Technology Full timeSelect how often (in days) to receive an alert:Pasig, PHRequisition Number: 99962Location: This is a hybrid opportunity where you will work once a week in the office. Our office location is at 10th and 11th Floor Robinsons Cyber Omega, Pearl Drive, Ortigas Center, Pasig City, Metro Manila, Philippines 1605.Insight at a GlanceReceived 35+ industry and partner...
-
Treasury Analyst
7 days ago
Pasig, National Capital Region, Philippines Philippine Vending Corporation Full timeThe Treasury Analyst is responsible for cash management which is a critical role that directly impacts the financial position of the company. Cash being the most valuable and high-risk asset of any organization, the role of Treasury Analyst will be to manage such asset with utmost diligence, accurancy, competence and trustworthiness.QUALIFICATIONS:1....
-
Financial Analyst
1 week ago
Pasig, National Capital Region, Philippines Cyod Full timeRequisition Number: 99130BASIC FUNCTIONPosition OverviewThis position is part of the Sales FP&A team providing support to sales and focuses on providing analysis, forecasting and analyzing financial results. They are key business partners with the sales team and will work with them in a collaborative manner. This is a dynamic position requiring the...
-
Financial Analyst Sr
2 weeks ago
Pasig, National Capital Region, Philippines Insight Enterprises, Inc. Full timeSelect how often (in days) to receive an alert:Pasig, PHRequisition Number: 99962Location: This is a hybrid opportunity where you will work once a week in the office. Our office location is at 10th and 11th Floor Robinsons Cyber Omega, Pearl Drive, Ortigas Center, Pasig City, Metro Manila, Philippines 1605.Insight at a GlanceReceived 35+ industry and partner...
-
Strategic Insights Analyst
7 days ago
Pasig, National Capital Region, Philippines Summer Technic Corp Full timeAbout the Role:Summer Technic Corp seeks a highly skilled Market Analyst to join its team. As a Market Analyst, you will be responsible for researching and analyzing market trends, competitor activities, and customer preferences to provide valuable insights that guide business decisions. This is an exciting opportunity to work with a dynamic team and...
-
Product Scheduler Analyst
2 days ago
Pasig, National Capital Region, Philippines Philippine Vending Corporation Full timeAbout the Job:We are seeking an experienced Order Analyst to join our team at Philippine Vending Corporation. As an Order Analyst, you will play a critical role in ensuring the smooth operation of our vending machine refilling business.Key Responsibilities:Order Preparation: You will be responsible for preparing schedules and product orders for vending...
-
Market Analyst
7 days ago
Pasig, National Capital Region, Philippines Summer Technic Corp Full timeJob Summary: The Market Analyst is responsible for researching and analyzing market trends, competitor activities, and customer preferences to provide valuable insights that guide business decisions. The role requires working closely with cross-functional teams to identify growth opportunities, assess market risks, and deliver data-driven recommendations...
-
Sr. Financial Analyst
4 days ago
Pasig, National Capital Region, Philippines The Results Companies Full timeAs a Senior Financial Analyst on our Corporate Financial Planning and Analysis team, you will assist in the analysis, investigation, and research supporting the needs of the organization's financial planning and performance. You will be responsible for gathering and analyzing financial information on costs, prices, expenses, and revenues, as well as for...
-
Senior Financial Analyst Role
3 days ago
Pasig, National Capital Region, Philippines Sucre Technology, Inc. Full timeRole SummaryWe're seeking a seasoned Senior Financial Analyst to drive strategic decision-making and optimize our financial performance.Key Accountabilities:Develop and maintain comprehensive financial models, including budgeting, forecasting, and scenario planning.Provide expert financial analysis and advice to senior management, identifying opportunities...
-
Data Analyst
7 hours ago
Pasig, National Capital Region, Philippines Transworld Systems Customer Services Full timeJob DescriptionWe are seeking a skilled Data Analyst to join our team at Transworld Systems Customer Services. This role will involve managing employee information and agent scheduling process, utilizing data analytics to provide real-time insights into queued items and workforce availability.Key Responsibilities:Manage employee information and agent...
-
Supply Chain Analyst – Food
2 weeks ago
Pasig, National Capital Region, Philippines KDCI Full timeJob Summary:KDCI Outsourcing is seeking a detail-oriented and analytical Supply Chain Analyst to support demand planning, procurement, and inventory optimization efforts. The ideal candidate will have experience in supply chain operations, particularly in corporate wellness and employee engagement solutions through fresh fruit and healthy snack delivery...
-
Supply Chain Analyst – Food
2 days ago
Pasig, National Capital Region, Philippines KDCI Outsourcing Full timeJob Summary:KDCI Outsourcing is seeking a detail-oriented and analytical Supply Chain Analyst to support demand planning, procurement, and inventory optimization efforts. The ideal candidate will have experience in supply chain operations, particularly in corporate wellness and employee engagement solutions through fresh fruit and healthy snack delivery...
-
Digital Operations Analyst
4 days ago
Pasig, National Capital Region, Philippines Course Full timeDigital Operations AnalystThis role requires an individual with a strong analytical mindset to drive financial planning and analysis in a dynamic IT environment.Key Responsibilities:Serve as a liaison between the finance and operations department.Assist in the preparation of forecasts and annual operating department budgets.Perform ad-hoc analysis, Financial...