Sr. Financial Analyst

6 days ago


Pasig, National Capital Region, Philippines The Results Companies Full time

As a Senior Financial Analyst on our Corporate Financial Planning and Analysis team, you will assist in the analysis, investigation, and research supporting the needs of the organization's financial planning and performance. You will be responsible for gathering and analyzing financial information on costs, prices, expenses, and revenues, as well as for developing simple analysis of economic indicators in order to prepare forecasts and analyses of the company's short- and long-term position. You will analyze key performance indicators and tie these to financial performance, providing accurate, concise, and timely reporting to drive real-time business decisions.

In this role you will:


• Partner with Operations on completion of the tracking daily margin reports.

• Provide support on data sources and discrepancies, insight into assumptions for cost estimations such as wage rates, taxes, benefits, PTO, and other allocated expenses.

• Hold weekly review calls with Operations to discuss trends and performance to forecast and develop action plans on any areas of opportunity on a real-time basis to optimize monthly performance.

• Compare month-end financials vs actual results in detail and provide variance analysis with follow-up on opportunities to continuously improve data accuracy.

• Assist Operations in completing the Monthly Forecast Process.

• Understand all assumptions that go into building the financial forecast.

• Hold monthly review calls with key stakeholders to discuss forecast changes vs prior submission, vs plan, and vs trend.

• Provide bridges or variance commentary as required.

• Compare month-end forecasts vs actual results in detail to improve forecast accuracy.

• Analyze client, site, geography, and department P&Ls.

• Analyze all levels of P&Ls and perform variance analysis as requested.

We are looking for someone who has:


• Bachelor's Degree (BS) in Finance from a four (4) year college or university, or an equivalent combination of education and related experience.

• Demonstrated analytical aptitude to identify opportunities for change, identify alternative best practice solutions, and anticipate future problems and opportunities.

• Ability to identify problems and problem resolution skills used to effectively determine and implement alternative solutions and bring issues to a positive resolution.

• Demonstrated ability to apply assessment measurement and evaluation techniques to ensure processes, systems, and applications meet business needs.

• Demonstrated ability to solve complex problems; glean meaning from whatever data is available; is a quick study of the new and different; adds personal wisdom and experience to come to the best conclusion and solution, given the situation; uses multiple problem-solving tools and techniques.

About ResultsCX:

ResultsCX is a premier customer experience partner to Fortune 100 and 500 companies. We design, build, and deliver digitally influenced customer journeys that achieve the satisfaction and loyalty brands need to thrive and grow, while improving efficiency and reducing costs. ResultsCX's 30+-year track record for reimagining the customer experience to meet consumers' evolving expectations has driven growth to more than 20 geographic hubs and approximately 20,000 colleagues worldwide. Our core expertise extends to actionable analytics, contact center as a service (CCaaS), and our own SupportPredict AI-powered digital experience platform. Our strength lies in exceptional individuals working together in a high-performing, fun culture to deliver next-generation customer experiences on behalf of our clients. ResultsCX is an equal opportunity and affirmative action employer and will consider all qualified applicants without regard to race, color, religion, national origin, sex, sexual orientation

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