Creative Ops QA Team Lead
1 week ago
At Snappr, we're changing the world by making amazing photography accessible to everyone. We take on complex problems so that photographers, consumers, and businesses can connect in more than 200 cities around the world to create and access beautiful photos.
We welcome people from all backgrounds who seek the opportunity to build a future where people can capture their special memories easily and affordably. If you have the drive, passion, and collaborative spirit to work with us, let's revolutionize photography together.
About the role:As a QA Team Lead for Creative Operations, you will create and implement strategies to improve the quality of the visual content that we provide to customers. You will be challenged to manage an in-house team of creative professionals responsible for bringing out the full potential of all the visual content generated on the Snappr platform, both shoots completed by our Partner Photographers worldwide, as well as images generated by our AI Operations team.
What you'll do:- Build and execute initiatives to improve the quality of the visual content that Snappr delivers to customers
- Distill and present complex creative needs to clients and key stakeholders
- Create best practices to train editors on how to achieve consistently high-quality imagery
- Build workflows and reporting to ensure we are hitting speed and quality targets for image delivery
- Lead and manage day-to-day operations, ensuring efficiency, quality, and adherence to established processes.
- Act as a point of contact for escalated issues and provide timely resolutions.
- Communicate with Senior Operations Manager/s and Head of Operations to ensure projects are on track.
- Monitor and produce regular performance reports
- At least 4-5 years of experience in photography and photo editing
- Experience in Adobe Photoshop and Lightroom
- Experience in high-volume image management
- Comfortable working in Google Sheets / Microsoft Excel
- Demonstrated experience in driving and achieving Key Performance Indicators (KPIs)
- Strong analytical and problem-solving skills
- Competitive salary
- Php 1.5k-2k transportation allowance
- Company Equity
- HMO (w/ 2 free dependents)
- Free daily meals
- Great workspace in Ortigas CBD
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