QA Lead Digital
3 weeks ago
We are looking for:
Role: QA Lead Digital
Setup: Hybrid, BGC Taguig City
Schedule: Night Shift
Salary: Up to 80k
Experience: Prior experience in managing a team of Quality Analysts in the Digital industry, with good knowledge in Digital Marketing solutions, services, and platforms.
Job Description:
The Digital QA Lead manages a team of Quality Analysts and supports the Digital production and development teams in ensuring quality deliverables of all digital production assets while overseeing brand consistency requirements in a fast-paced environment.
Responsibilities:
- Analyze business requirements, brand guidelines, and functional specifications from a QA perspective.
- Provide QA support by understanding the subject matter.
- Quickly develop required brand knowledge.
- Work closely with production/development and project management teams to understand business requirements, communicate problem impacts, determine quality issues, adherence to brand guidelines, and compliance issues on other project-specific instructions.
- Develop and maintain necessary QA artifacts/reports to ensure effective capture of defects and feedback mechanisms to production/development teams.
- Identify risks, issues, and improvement opportunities proactively, and communicate those through the right channels.
- Escalate incidents to the correct resolver groups both internally and externally.
- Adhere to workflow processes and reporting/documentation activities.
- Possess good English language skills (verbal and written) and the ability to communicate with users at all engagement levels.
- Work efficiently under pressure/high workload on multiple campaigns/projects.
Requirements:
- Prior experience in managing a team of Quality Analysts in the Digital industry.
- Good knowledge in Digital Marketing solutions, services, and platforms.
- Proficient in quality maintenance practices and processes.
- Keen eye for detail, process-driven, and documented approach.
- Experienced in generating quality/defect reports.
- Familiarity with HTML5 and CSS3.
- Experienced in following brand guidelines.
- Good organizational and technical quality.
- Amenable to work on a shifting schedule.
- Amenable to hybrid work (onsite/work from home).
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