QA Lead Digital

3 weeks ago


Manila, National Capital Region, Philippines weSource Management Consultancy Firm Full time
QA Lead Digital - Up to 80k - Hybrid, BGC Taguig City

We are looking for:

Role: QA Lead Digital
Setup: Hybrid, BGC Taguig City
Schedule: Night Shift
Salary: Up to 80k
Experience: Prior experience in managing a team of Quality Analysts in the Digital industry, with good knowledge in Digital Marketing solutions, services, and platforms.

Job Description:

The Digital QA Lead manages a team of Quality Analysts and supports the Digital production and development teams in ensuring quality deliverables of all digital production assets while overseeing brand consistency requirements in a fast-paced environment.

Responsibilities:

  • Analyze business requirements, brand guidelines, and functional specifications from a QA perspective.
  • Provide QA support by understanding the subject matter.
  • Quickly develop required brand knowledge.
  • Work closely with production/development and project management teams to understand business requirements, communicate problem impacts, determine quality issues, adherence to brand guidelines, and compliance issues on other project-specific instructions.
  • Develop and maintain necessary QA artifacts/reports to ensure effective capture of defects and feedback mechanisms to production/development teams.
  • Identify risks, issues, and improvement opportunities proactively, and communicate those through the right channels.
  • Escalate incidents to the correct resolver groups both internally and externally.
  • Adhere to workflow processes and reporting/documentation activities.
  • Possess good English language skills (verbal and written) and the ability to communicate with users at all engagement levels.
  • Work efficiently under pressure/high workload on multiple campaigns/projects.

Requirements:

  • Prior experience in managing a team of Quality Analysts in the Digital industry.
  • Good knowledge in Digital Marketing solutions, services, and platforms.
  • Proficient in quality maintenance practices and processes.
  • Keen eye for detail, process-driven, and documented approach.
  • Experienced in generating quality/defect reports.
  • Familiarity with HTML5 and CSS3.
  • Experienced in following brand guidelines.
  • Good organizational and technical quality.
  • Amenable to work on a shifting schedule.
  • Amenable to hybrid work (onsite/work from home).
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