Amazon Account Specialist

3 weeks ago

Davao City, Davao, Philippines DreamHire Full time

We are looking for a detail-oriented and proactive Amazon Account Specialist to join our team. In this role, you will be responsible for managing Amazon accounts, ensuring policy compliance, optimizing product listings, and driving sales performance. You will also oversee customer service tasks, manage inventory, and monitor key performance metrics to maximize efficiency and growth across platforms.

The ideal candidate will have experience in e-commerce, particularly in managing Amazon accounts, and a strong understanding of health and supplement products.

Salary: Negotiable

Responsibilities
  • Conduct audits and monitor Amazon accounts for policy violations, health warnings, and performance notifications.
  • Manage inventory levels and forecast sales and inventory needs.
  • Handle customer inquiries, reviews, and feedback to ensure a high level of customer satisfaction.
  • Monitor and address negative reviews and perform related Customer Service tasks.
  • Submit cases for reimbursement claims and coordinate product shipments to Amazon.
  • Monitor Best Seller Badges performance on a daily and weekly basis, suggesting improvements.
  • Stay updated on industry trends and Amazon policies for compliance and to capitalize on new opportunities.
  • Perform other tasks as assigned.
Minimum Requirements
  • Minimum of 2 years of experience managing Amazon accounts.
  • Proficient in using Amazon Seller Central, Vendor Central, and other relevant tools.
  • Demonstrated success in driving sales and achieving growth targets on Amazon.
  • Analytical mindset with the ability to interpret data and make data-driven decisions.
  • Excellent communication skills with the ability to collaborate effectively across teams.
  • Strong organizational and project management skills.
  • Self-motivated and able to work independently with minimal supervision.
  • Experience with supplements or health products is advantageous.
Benefits
  • Holiday paid time off
  • Paid vacation time off
  • Work from home
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