MIS IT Services Manager

Job Summary:We are seeking a highly experienced and results-driven Service Manager to lead and oversee the day-to-day operations of our service department. The ideal candidate will ensure efficient implementation of standard operating procedures, provide outstanding customer service, and continuously improve service performance. This role demands strong...

PRIMARY DUTIES AND RESPONSIBILITIES:· Project- manages the smooth roll out of courses at the location.· Work on areas identified for improvement based on feedback received about the quality of the training programs.· To ensure confidentiality, integrity and availability of all data dealt in course of work· To ensure the completion of compliance awareness...

The Service Desk Team Leader is responsible for leading the frontline technical support team to ensure efficient resolution of IT incidents and service requests. This role combines technical expertise with leadership and coordination skills to provide high-ESSENTIAL DUTIES AND RESPONSIBILITIESLead and support a team of Service Desk Analysts in daily...

OverviewThe Service Desk Team Leader is responsible for leading the frontline technical support team to ensure efficient resolution of IT incidents and service requests. This role combines technical expertise with leadership and coordination skills to provide high-ESSENTIAL DUTIES AND RESPONSIBILITIESLead and support a team of Service Desk Analysts in daily...

OverviewJob Title: IT Service Management (ITSM) EngineerCompany: White Cloak Technologies, Inc.Job responsibilities and scope for the IT Service Management (ITSM) Engineer role.ResponsibilitiesExecute day-to-day IT Service Management (ITSM) and IT Asset Management (ITAM) activities to ensure reliable, secure, and compliant IT operations.Monitor and support...

Maintaining a positive, empathetic, and professional attitude toward customers at all times.Responding promptly to customer inquiries.Communicating with customers through various channels.Acknowledging and resolving customer complaints.Knowing our products inside and out so that you can answer questions.Processing orders, forms, applications, and...

Job OverviewWe are seeking a seasoned Credit Risk Professional to lead our lending business in Southeast Asia. This is an exciting opportunity to develop and manage credit risk management policies, procedures, and underwriting frameworks.About the RoleDevelop, track, and oversee credit risk management policies, procedures, and underwriting frameworks for all...

The Credit and Risk Head is responsible for providing critical assessment of customers' financial condition that aims to minimize as much as possible the risk of bad debts, increase collections, and assist management in vital areas concerning the field in order to improve operations.Provides analytic reports to the management to address operational...

Job Title: IT MANAGED SERVICES ASSOCIATEQUALIFICATIONSProject ManagementBasic troubleshooting (Traceroute or Ping)IT graduate and IT knowledgeableFresh graduate or with 1-2 years experience.RESPONSIBILITIESOversee diverse tech projects, from small to large-scale regional efforts.Collaborate with business units for IT solutions, funding, and management.Assess...

QualificationsGraduate of any Business administration courseAt least eight (8) years of solid experience in managing implementations of IT/software projectsImplemented at least five (5) full-blown projects and proficient in project and delivery execution.Capable of managing multiple projects for various clientsCan work in a fast-paced environmentHas exposure...