Shopify/ Gorgias Customer Support Agent

4 days ago

Bacolod City, Western Visayas, Philippines TalentPop App Full time
Overview

Shopify/ Gorgias Customer Support Agent (Remote) – TalentPop App

At TalentPop, we believe customer support is more than just answering questions — it's about building real trust with every interaction. We're looking for thoughtful, friendly, and tech-savvy individuals who love helping others and want to grow their careers in a fully remote environment.

What You'll Do

  • Respond to customers via chat, email, or phone in a professional and friendly manner
  • Handle inquiries related to product information, order tracking, returns, and account concerns
  • Use Gorgias and Shopify to manage tickets and provide fast, accurate support
  • Stay informed on product updates and support practices to ensure a consistent customer experience

What We Offer

  • Competitive pay with annual performance-based increases
  • Paid time off so you can rest and recharge
  • Health and dental insurance or a health stipend to make you feel your best
  • Comprehensive health and dental insurance
  • Holiday bonuses in appreciation of your hard work
  • Fully remote setup — work from anywhere you're comfortable
  • Opportunities to grow with us as we scale

What We're Looking For

  • Excellent written and spoken English communication skills
  • At least 1 year of hands-on experience with both Shopify and Gorgias
  • Comfortable working independently and handling multiple conversations at once
  • Empathetic, patient, and reliable when addressing customer concerns
  • Team-oriented with a strong work ethic and attention to detail

What You'll Need To Work From Home

  • Your own computer or laptop (i5 processor or equivalent preferred)
  • A stable internet connection (at least 15 Mbps upload/download speed)

When applying, use application code: CS

Ready to join us? If you're experienced with Shopify and Gorgias, and excited about delivering outstanding customer experiences from home, we'd love to hear from you. Apply now and grow with a team that values your work and your well-being.


#J-18808-Ljbffr

  • Shopify/ Gorgias Customer Support Agent

    4 days ago

    Bacolod City, Western Visayas, Philippines TalentPop App Full time

    WE'RE HIRING: SHOPIFY/GORGIAS CUSTOMER SUPPORT AGENT (REMOTE)About UsAt TalentPop, we believe customer support is more than just answering questions — it's about building real trust with every interaction. We're looking for thoughtful, friendly, and tech-savvy individuals who love helping others and want to grow their careers in a fully remote...

  • Shopify/ Gorgias Customer Support Agent

    4 days ago

    Lapu-Lapu City, Central Visayas, Philippines TalentPop App Full time

    OverviewWE'RE HIRING: SHOPIFY/GORGIAS CUSTOMER SUPPORT AGENT (REMOTE)At TalentPop, we believe customer support is more than just answering questions — it's about building real trust with every interaction. We're looking for thoughtful, friendly, and tech-savvy individuals who love helping others and want to grow their careers in a fully remote...

  • Remote Customer Experience Specialist

    4 days ago

    Bacolod City, Western Visayas, Philippines beBeeCustomerSupport Full time ₱150,000 - ₱300,000

    Customer Support Role Overview">At TalentPop, we prioritize exceptional customer support experiences. As a remote Customer Support Agent, you'll be the first point of contact for our customers, delivering timely and accurate solutions to their inquiries.">Responsibilities:">Respond to customer queries via chat, email, or phone with professionalism and...

  • Chief Customer Support Officer

    1 day ago

    Bacolod City, Western Visayas, Philippines beBeeLeadership Full time $60,000 - $80,000

    Customer Service Team Lead Job OpportunityWe are seeking a motivated leader to drive the success of our customer support teams.Key Responsibilities:Lead and manage assigned agents to achieve exceptional service standards.Provide coaching and personalized guidance to help team members succeed.Evaluate performance bi-annually and recommend opportunities for...

  • Service Excellence Leader

    6 days ago

    Bacolod City, Western Visayas, Philippines beBeeTeamwork Full time ₱900,000 - ₱1,200,000

    Job Title: Customer Service Team LeadJob Description:We are seeking a skilled and experienced leader to join our team as a Customer Service Team Lead. As a key member of our organization, you will be responsible for guiding and elevating our customer support teams to deliver exceptional service for e-commerce brands.The ideal candidate will have a strong...

  • Customer Experience Representative

    2 weeks ago

    Bacolod City, Western Visayas, Philippines beBeeSupport Full time

    Customer Support SpecialistAbout us, customer support is more than just answering questions — it's about building trust and connection. We're looking for friendly, thoughtful, and resourceful individuals who love helping others and want to grow their careers from the comfort of home.We believe that every interaction with a customer should be positive,...

  • Customer Care Representative

    4 weeks ago

    Iloilo City, Western Visayas, Philippines Be One of Us - Cooee Inc Full time

    Customer Care Representative (E-Commerce)About the RoleWe have partnered with an Australian-based fashion brand known for beautifully crafted, packable sunhats made for travel and timeless elegance. Their commitment to exceptional customer service is as strong as their dedication to quality and design.As an E-Commerce Customer Care Representative, you'll be...

  • Customer Care Representative

    3 days ago

    Iloilo City, Western Visayas, Philippines Be One of Us - Cooee Inc Full time A$40,000 - A$80,000 per year

    Customer Care Representative (E- Commerce)About the RoleWe have partnered with an Australian-based fashion brand known for beautifully crafted, packable sunhatsmade for travel and timeless elegance. Their commitment to exceptional customer service is as strong as their dedication to quality and design.As an E-Commerce Customer Care Representative, you'll be...

  • E-Commerce Sales Support Specialist

    6 days ago

    Bacolod City, Western Visayas, Philippines TalentPop App Full time

    OverviewJoin TalentPop App as an E-Commerce Sales Support Specialist At TalentPop App, we're redefining the way e-commerce brands connect with their customers. We partner with fast-growing online businesses to provide top-tier customer service and sales support that enhances every step of the buyer's journey. If you're someone who takes pride in turning...

  • Help Desk Representative

    2 days ago

    Cebu City, Central Visayas, Philippines beBeeCustomerSupport Full time ₱3,000,000 - ₱5,000,000

    Remote Customer Support SpecialistWe're seeking a skilled and empathetic customer support representative to join our team. As a Remote Customer Support Specialist, you will be responsible for providing exceptional service to our customers via chat, email, or phone.You will handle inquiries related to product information, order tracking, returns, and account...