
Associate C2C Dispute Management Process Expert
1 day ago
Join to apply for the Associate C2C Dispute Management Process Expert role at Capgemini
Job Description
Role based in BSv organisation. Leveraging deepening knowledge of Dispute Management, The Dispute Management Process Experts participate in or lead the achievement of service levels, key measurement targets of the team and deliver a high quality and cost-effective service that drives compelling business outcomes. They ensure the delivery of customer-focused and compliant services through the adoption of frictionless finance, practice processes, technologies, methodologies which drive innovation and process improvements. Their deepening domain expertise means they collect proofs of dispute validity and initiate resolving actions as appropriate.
Role based in BSv organisation. Leveraging deepening knowledge of Dispute Management, The Dispute Management Process Experts participate in or lead the achievement of service levels, key measurement targets of the team and deliver a high quality and cost-effective service that drives compelling business outcomes. They ensure the delivery of a customer-focused and compliant services through the adoption of frictionless finance, practice processes, technologies, methodologies which drive innovation and process improvements. Their deepening domain expertise means they collect the proofs of dispute validity and initiate resolving actions as appropriate.
Job Description - Grade Specific
Entry and mid-Junior level in a Finance Administration role. Strong team player with the ability to build good relationships with their stakeholders. Able to act on own initiative with regular supervision. Understands when to seek guidance/escalate. Supports experienced Finance specialists delivering progress reporting, task management and documentation for Finance activity.
Seniority level- Mid-Senior level
- Full-time
- Management and Manufacturing
- IT Services and IT Consulting
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