Application Support Engineer

3 weeks ago

Taguig, National Capital Region, Philippines Ubiquity Global Services, Inc. Full time
Duties and Responsibilities:
  • Provide application support and initial triage of all tickets (issues/requests) escalated to the Application Support Team.
  • Manage and maintain applications and integrations across systems and environments.
  • Maintain and regularly update technical documentation, including SOPs, knowledge bases, and infrastructure diagrams.
  • Collaborate with development and infrastructure teams to identify, triage, and resolve technical issues involving both application and database layers.
  • Ensure all support activities follow ITIL processes and best practices.
  • Coordinate with local and global teams for escalations and system changes.
  • Deliver end-user and internal team training for application and database usage.
  • Assist in the planning and execution of maintenance windows, database upgrades, and patching schedules.
  • Develop ad-hoc and scheduled reports for various departments, leveraging SQL queries and reporting tools.
Requirements:
  • Minimum of 2 years' experience in Application Support, ideally with a background in Database Administration.
  • Hands-on experience administering MariaDB and Microsoft SQL Server is preferred
  • Familiarity with ITIL frameworks and ticket management systems.
  • Solid knowledge of IT hardware, software, and troubleshooting methodologies.
  • Strong understanding of Cloud Infrastructure (e.g., AWS EC2, VPC, Amazon Linux AMI).
  • Proficient in both Windows and Linux environments, including log analysis and basic shell scripting.
  • Experience with API support, including request testing and error analysis.
  • Exposure to Docker containers and orchestration is a plus.
  • Basic scripting or automation knowledge using Shell, Python, or similar technologies is a plus
#J-18808-Ljbffr

  • Application Engineer

    4 weeks ago

    Taguig, National Capital Region, Philippines Eastman Industrial Supply Inc. Full time

    OverviewApplication Engineer (BGC Taguig) at Eastman Industrial Supply Inc.ResponsibilitiesProvide daily support for the direct sales force in applications, proposal work and order processing/management. This includes review of pump specifications, proposal preparation, providing technical support to customers, and interfacing with vendors and sales order...

  • Application Engineer

    3 weeks ago

    Taguig, National Capital Region, Philippines Eastman Industrial Supply Inc. Full time

    ResponsibilitiesTo provide daily support for the direct sales force in the areas of applications, proposal work and order processing/management. Specifically, this would include review of pump specifications, proposal preparation, providing technical support to customers, and interfacing with vendors and sales order validation.Collaborate with sales pre and...

  • Windows Application Support Engineer

    6 days ago

    Taguig, National Capital Region, Philippines Cognizant Full time ₱900,000 - ₱1,200,000 per year

    OverviewThe Core Windows App Support Engineer will resolve escalated technical issues from L1 service desk related to Outlook, Teams, SharePoint, and Exchange. This expert will provide advanced troubleshooting, configuration, and user support for the core Microsoft 365 productivity and collaboration suite.Key ResponsibilitiesProvide technical support for...

  • AI Application Engineer

    3 days ago

    Taguig, National Capital Region, Philippines Globe Telecom Full time ₱1,200,000 - ₱2,400,000 per year

    At Globe, our goal is to create a wonderful world for our people, business, and nation. By uniting people of passion who believe they can make a difference, we are confident that we can achieve this goal. Job DescriptionThe AI Application Engineer is responsible for researching and developing new AI technologies, models, and systems that support the...

  • Application Support Specialist

    2 weeks ago

    Taguig, National Capital Region, Philippines Aspiree Inc. Full time ₱1,200,000 - ₱1,440,000 per year

    Application Support SpecialistKey Responsibilities: Ensure smooth business application service operations by resolving issues in a timely manner. Facilitate smooth transition of application features from development to productionenvironments. Actively develop continuous improvement initiatives and optimization ofbusiness application service...

  • Application Design Senior Engineer

    3 weeks ago

    Taguig, National Capital Region, Philippines Schneider Electric Full time

    OverviewJoin to apply for the Application Design Senior Engineer role at Schneider ElectricResponsibilitiesAct as on-site technical lead to support obtaining the required technical information to support the Application and Engineering teams and lead the technical on-site activities through design, installation, deployment and Testing & Commissioning...

  • Application Design Senior Engineer

    3 weeks ago

    Taguig, National Capital Region, Philippines Schneider Electric Full time

    Overview Join to apply for the Application Design Senior Engineer role at Schneider Electric Responsibilities Act as on-site technical lead to support obtaining the required technical information to support the Application and Engineering teams and lead the technical on-site activities through design, installation, deployment and Testing &...

  • Product Application Engineer

    3 weeks ago

    Taguig, National Capital Region, Philippines Schneider Electric - Global Full time

    OverviewSystem Architect: providing comprehensive solution support to internal stakeholders, aligning with customer needs to propose tailored Digital Energy solutions for buildings projects.ResponsibilitiesSales Opportunity Pursue: Collaborate with the sales team to identify and secure sales opportunities, ensuring targets are met.Sales Support & Training:...

  • Application Design Senior Engineer

    2 weeks ago

    Taguig, National Capital Region, Philippines Schneider Electric - Global Full time

    Key responsibilities / functions:1. Act as on-site technical lead to support obtaining the required technical information to support the Application and Engineering teams team and lead the technical on-site activities through design, installation, deployment and Testing & Commissioning phase.2. Lead technical discussion and clarification with the customer...

  • Application Design Senior Engineer

    4 weeks ago

    Taguig, National Capital Region, Philippines Schneider Electric - Global Full time

    Key responsibilities / functions: 1. Act as on-site technical lead to support obtaining the required technical information to support the Application and Engineering teams team and lead the technical on-site activities through design, installation, deployment and Testing & Commissioning phase. 2. Lead technical discussion and clarification with the...