Call Center

Supervisory Role OverviewAs a key member of our organization, you will oversee call center staff and be responsible for assigning tasks, motivating and disciplining employees and assessing performance.Key responsibilities include:Hiring, training, and preparing call center representatives to respond to customer inquiries and resolve issues.Ensuring agents...

Staff4Me is currently seeking an experienced and highly organized Call Center Manager to join our team. As the Call Center Manager, you will be responsible for overseeing the day-to-day operations of our call center, ensuring high-quality customer service delivery. You will lead a team of call center representatives, monitor and analyze call center metrics,...

TASQ is seeking a call center trainer to immediately fill an on-site position.The preliminary pre-screening interview will be conducted via phone.**Job Title: Call Center Trainer (Cebu)****Work Setup:** On-site in Cebu City**Shift:** 1 PM - 10 PM, Monday to Friday (Set Schedule)**Requirements:**- A minimum of 2 years of experience as a Call Center Trainer in...

**Now Hiring: Call Center Representatives Fluent in English - Cebu City (On-Site)**TASQ is currently looking for call center representatives for on-site roles in Cebu City. Please ensure your phone is available, as preliminary interviews will be conducted via phone.Applicants must be able to complete the rest of the recruitment process on site in Cebu City...

"Job Responsibilities:provide excellent customer service to existing clientsanswer customer support calls update client database whenever necessarypromote other products & services whenever necessaryJob Qualifications:with or without call center experiencehigh school diploma or equivalent; additional education or training in customer service is a...

The Manager, Call Center Operations will lead a team of Supervisors by providing them with direction, support, and career development. Demonstrate innovation by enhancing or creating processes that will improve customer satisfaction, increase productivity, cultivate sales, and improve the performance of Supervisors and Representatives. Improve team member...

WE ARE HIRING- Call Center Agent (Virtual - Walk in application)- BPO experience is an advantage but NOT required- At least HS/ SHS/ Vocational/ ALS Graduates/ College Undergraduate/ College Graduate

Staff4Me is currently seeking an experienced and highly organized Operation Project Manager/Call Center Manager to join our team. As an Operation Project Manager/Call Center Manager, you will be responsible for overseeing the operations and performance of our call center, ensuring efficient and effective customer service delivery. This is a pivotal role that...

TASQ is looking for English-speaking call center agents who have a minimum of one year of experience with GDS systems (specifically Amadeus, Sabre, and Apollo) for on-site roles in Cebu City.Interviews will be held over the phone, so please make sure your phone line is accessible.**Requirements:**- High school diploma or senior high school diploma is...

Job OverviewWe are seeking a highly skilled and experienced leader to oversee the day-to-day operations of a team of call center associates.The ideal candidate will be responsible for supervising the team, conducting quality evaluations, and coaching direct reports on their performance.They will also identify performance-related issues, develop action plans...