IT Disaster and Recovery Officer

6 days ago


Manila, National Capital Region, Philippines AIA Digital+ Philippines Full time

As a Disaster Recovery Senior Manager within Group Cloud Operations, you will play a crucial role leading a team responsible for managing disaster recovery activities for nominated AIA business units by governing and ensuring all requirements for business continuity are met according to AIA group standards and comply with regulatory requirements.

Being accountable for team performance, you will ensure the team successfully delivers appropriate recoverability planning and testing along with Disaster Recovery best practices to mitigate the overall risk to AIA critical business operations.

Roles and Responsibilities:
  • Work closely with the Group Business Continuity, Business Unit, and internal delivery teams on service reporting activities.
  • Lead the development and execution of the Group Cloud Infrastructure Disaster Recovery program and ensure that an appropriate framework is in place to restore critical business processes based on expectations defined by the business in the event of disaster.
  • Ensure appropriate recoverability planning and testing is in place along with Disaster Recovery best practices to mitigate the overall risk to critical business operations.
  • Lead the Disaster Recovery team on the strategy, planning, communication, implementation, and execution of policies and procedures to mitigate enterprise risk.
  • Identify industry trends, processes, orchestration tools, and methodologies pertaining to Disaster Recovery and establish a roadmap that drives innovation across AIA.
  • Lead and collaborate with various departments and Group Business Continuity to establish Disaster Recovery and Business Continuity recoverability plans and procedures while ensuring they are successfully tested through automated recovery orchestration.
  • Ensure Disaster Recovery projects and initiatives are delivered on time and meet key KPIs.
  • Close Audit Observation issues; ensure compliance with the Group Business Continuity framework.
Minimum Job Requirements:
  • 7+ years of working experience providing IT Disaster Recovery (DR) service from a designated regional IT hub for an organization with a global presence, with at least 2 years in a people management role.
  • Solid track record of managing performance and talent development of direct reports.
  • Well-versed with ITIL IT Service Continuity Management or equivalent concepts including DR Framework, DR Activation, DR Maintenance, DR Reinstatement, etc.
  • Solid experience in digitalization and automation of DR Processes / Workflow.
  • Proven track record in project management.
  • Strong knowledge and understanding of Disaster Recovery and Business Continuity planning and testing processes.
  • Proven track record of high performance in executing Live DR Test scenarios.
  • Knowledge and experience in digitalization and automation of DR Process will be an advantage.
  • Certification in Business Continuity, Disaster Recovery, and related disciplines preferred.

Be part of AIA Philippines's Technology Hub, AIA Digital+.

We are a brand that captures AIA's Group-led Technology, Digital, and Analytics hubs dedicated to powering AIA to be more efficient, connected, and innovative as it fulfills its Purpose to help millions of people across Asia-Pacific live Healthier, Longer, Better Lives.

Launched in Mainland China, Malaysia, and the Philippines, AIA Digital+ is bringing together top Technology, Digital, and Analytics talent to accelerate AIA's transformation and secure our position as the technology leader in the insurance industry.

At AIA and AIA Digital+, we strive to attract, develop, and retain a workforce that is as diverse as the customers we serve and to cultivate an inclusive work environment that accepts the strength of heritage and individuals.

JOIN US NOW Be part of the Industry's certified GREAT PLACE TO WORK and enjoy these comprehensive benefit packages upon hire and upon regularization:

  • HMO with free 4 dependents (upon hire for Principal and upon regularization for the eligible dependents)
  • 15 days VL and 15 days SL (Pro-rated for mid-year hire)
  • Guaranteed 14th-month pay
  • Annual Targeted Incentive (Performance Bonus)
  • Group Life Insurance
  • Baguio Vacation Facility
  • Retirement Plan, other protection benefits, and a lot more which will be discussed during the job offer stage

#AIAPhilippines #AIADigital+PH

#AIAITPH #EmpowerYourCareer

#HealthierLongerBetterLives #EqualOpportunities

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