Product Manager

2 weeks ago


Manila, National Capital Region, Philippines Crew Offshoring Solutions Inc. Full time

About the Company

Crew Offshoring Solutions (Crew) is a non-traditional BPO that partners with small to medium sized Australian businesses to help them hire and manage amazing offshore talent.

On a day-to-day basis you will be working with an award winning human behaviour platform that combines a decade of market research expertise with the latest advancements in AI, to unearth what drives people's choices and why.

The company is the first to truly blur the lines between quant and qual, delivering granularity at scale. We make high quality insights accessible globally, connecting brands with real people and enabling them to make informed decisions quickly.

Having recently raised investment, the company partners with world leading brands across the FMCG, technology, Retail sectors and their clients include Unilever, Coca Cola, Heineken, Mondelez, Google, Meta, Uber, Sony Pictures, L'Oreal, Avon, Clorox, Ikea, Nestle, Bayer, Haleon and MERZ.

About the Role

We are seeking a dynamic and customer-centric Product Manager with a strong AI focus. You will be pivotal in gathering both internal and external customer requirements, facilitating user testing, and transforming insights into a strategically prioritised product roadmap.

Your work will directly impact the innovation and effectiveness of our product offerings.

This is a work from home role for a UK company. You will be required to start work later in the day, working from 2pm and finishing at 10pm PH time.

Key Responsibilities

  • Collaborate with internal teams and external customers to collect and prioritize product requirements.
  • Ideate user stories across the platform, from brief generation to survey generation and to report/insights generation.
  • Collaborate with Product Designers to translate requirements into prototypes. Enforce a design culture in the way of working.
  • Facilitate user testing to ensure product features meet customer needs and standards.
  • Translate requirements into a clear, actionable roadmap focusing on bet cycles.
  • Develop compelling business cases for proposed features or improvements and pitch them effectively to leadership.
  • Navigate and leverage AI capabilities to enhance product features and customer experiences.
  • Discover AI design principles and closely monitor new AI developments in the competitive landscape.
  • Work closely with engineering, design, research, sales, and marketing teams to ensure seamless product execution and delivery.

Qualifications & Technical Skills

  • 5+ years in Product Management, with specific experience with AI systems.
  • Strong communication skills for effective interactions with internal teams and stakeholders.
  • Proficient in using internal systems for product management and configuration.
  • Ability to learn and adapt quickly to new tools and technologies.
  • Highly detail-oriented with excellent organizational skills for managing multiple projects.
  • Skilled in documentation and progress tracking.
  • Delivery-focused and committed to meeting deadlines efficiently.
  • Able to manage competing priorities in a dynamic environment.
  • Confident in leading discussions and driving cross-functional alignment.
  • Capable of autonomous work with a flexible approach to problem-solving.

Job Benefits

  • Generous compensation package offered, including 13th month pay, penalty rates on swapped holidays, HMO (including for one dependent), employer government contributions and 20 leave credits.
  • Work remotely with a highly collaborative and supportive team.
  • Enjoy a culture that values creativity, professional development, and innovation.
  • Be part of an exciting Market Research company, trailblazing AI in the industry.
  • Equipment and work station provided.
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