Shift Manager

5 days ago


Manila, National Capital Region, Philippines Max's Group, Inc. Full time

Job Objective: Primarily responsible for managing shift manager operations and achieving shift targets.

Qualifications:

  • Bachelor's Degree in Hotel and Restaurant Management or Business Management-related courses
  • Open for Fresh Graduates
  • Computer skills including some Microsoft software and register skills
  • Accountable for managing specific P&L line items which may include but not limited to Cost of Sales, Labor Cost, and Operating expenses
  • Engages with customers and role models service standards. Handles customer complaints in accordance to Yellow Cab customer complaint resolution and escalation procedures
  • Executes store operational efficiencies by effectively managing Food production, Food Safety, Equipment and Maintenance, and Safety and Security systems
  • Communicates shift targets to team members, motivates and guides as needed

Key Result Areas:

  • Cost Management
  • Managing Service Standards and Marketing Programs Execution During the Shift
  • Restaurant Systems Execution through Effective Shift Management
  • Staffing and Scheduling
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