Lead Securities Operations Representative

3 weeks ago


Manila, National Capital Region, Philippines Wells Fargo Philippines Full time

About this role:

Wells Fargo is seeking a Lead Securities Operations Representative.

In this role, you will:

  • Support overall effectiveness of the team according to plans, monitor daily securities, and cash related production work
  • Supervise daily production activities and staff
  • Guide others on complex production improvement efforts and address procedural impacts
  • Provide back-up for all department functions while providing coaching and feedback to staff
  • Prioritize work and provide daily leadership to teams
  • Contribute to solving corporate governance and address compliance issues for the department
  • Lead the implementation of new or revised processes and procedures
  • Collaborate and consult with peers, colleagues and managers to resolve issues and achieve goals
  • Interact with internal customers
  • Receive direction from leaders and exercise independent judgement while developing the knowledge to understand function, policies, procedures, and compliance requirements

Required Qualifications:

  • 6+ years of Securities Operations experience, or equivalent experience demonstrated through one or a combination of the following: work experience, training, education

Desired Qualifications:

  • Completed at least 2nd year in College or College graduate - any course
  • Background and expertise with Cost basis, corporate action, IRA and Back up withholding
  • Experience building control procedure
  • Willing to work on permanent night shift schedule that follows US holidays
  • Amenable to 100% onsite reporting in Five/Neo Building 31st Street Bonifacio Global Taguig City

Job Expectations:

  • AD HOC tasks given by Peer, Manager and/or stakeholder.
  • Perform a variety of operational tasks for requests related to client's cost basis, corporate action and IRA and Backup withholding information that requires general knowledge of unit functions and systems.
  • Complete tasks on a given Service Level Agreement and meet or exceed quality standards every review period.
  • Review and resolve time sensitive and/or less complex to moderately complex requests/complaints.
  • Handle critical production or escalation issues.
  • Research cost basis, corporate action, withholding related inquiries.
  • Initiate/suggest process improvement ideas to increase efficiency.

Posting End Date: 19 Mar 2025

*Job posting may come down early due to volume of applicants.

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