Process Improvement Officer

4 weeks ago


Pasig, National Capital Region, Philippines Jollibee Group of Companies Full time

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Title: Process Improvement Officer (Inventory Management)

The Process Improvement Officer (Inventory Management) provides technical leadership in ensuring the effectiveness of restaurant systems through proper management of the unit initiatives related to systems standardization, business process improvements, store management systems, labor productivity, capacity planning, and store layout improvements.

Designs and Implements effective Management Systemsthat result in a high level of management team's efficiency and positively impact the management team's KRA:

Gathering of User and Business requirements

Documentation (Business Requirements Document)

Feasibility, Time, and Motion Studies

Cost and Benefit Analysis

Presentation, User Acceptance Test, and Training

Communication

Implementation (including manual creation and training)

Review and Fine Tuning

Formulates management processesin accordance with policies in partnership with the other support group and ensures compliance thereafter.

Effectively manages key projectsby following project management processes from Discovery to Deployment. Be able to work with a team or work groups and demonstrate effective communication and integration skills for each of the project assignments. Conducts comprehensive project feasibility study on each of the business initiatives driven by RS organization. The feasibility should include key areas such as:

Business objectives

Solution alternatives

Technical capabilities/feasibility

Operations feasibility

Environment feasibility

Continuous improvement and innovationon store management systems and processes to optimize store resources, minimize expenses, and maximize profitability. Develops continuous improvement programs of existing systems, tools & processes by:

Constant store visits/contextual interviews

Feedback system and competitive check/analysis

Automation

Simplification

Job Qualifications:

Graduate of BS Industrial Engineering, Management Engineering, or a related field.

Minimum of 3-5 years of experiencein process improvement within inventory management or supply chain.

Must have strong project management skills.

Willing to work in Ortigas, Pasig (hybrid setup)and occasionally perform fieldwork activities.

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