collections specialist

24 hours ago


Pasig, National Capital Region, Philippines Outsource Accelerator Full time
Overview

COLLECTIONS SPECIALIST (2) role at Outsource Accelerator. We are looking for a Collection Specialist who will be responsible for collection activities of the company through continued and sustained contact with customers.

Responsibilities
  • Manage assigned accounts to identify unresolved invoices and be responsible for collection activities through continued and sustained contact with customers.
  • Collect on past due accounts by contacting customers via phone.
  • Make a minimum of 60 outbound calls and work a minimum of 60 accounts per day.
  • Contact customers based on scheduled work plan to obtain prompt payment and identify and reconcile disputes.
  • Interview clients to establish payment arrangements, encouraging clients to utilize credit cards as payment options.
  • Communicate in a professional, friendly, pleasant, and tactful manner; send correspondence to customers via email.
  • Accurately document all accounts pertaining to payment arrangements and conversations with customers.
  • Ensure AR contact information is routinely updated on the account.
  • Locate customers' correct addresses, phone numbers and information when needed.
  • Follow up with clients on overdue accounts; respond to client account queries in a timely and professional manner.
  • Overcome stall tactics and objections; identify delinquent customers and submit recommendations to management to place with third-party collection agencies.
  • Proactively manage and resolve aged accounts or accounts with no activity in accordance with department/company metrics.
  • Communicate and work effectively with collections colleagues and colleagues from other departments to resolve customer disputes.
  • Meet metrics set by management; perform other duties as assigned to support the accounts receivable team.
Qualifications
  • A minimum of 3 years of credit and collections experience in a high-volume, fast-paced business-to-business environment.
  • Outstanding phone etiquette (communication and interpersonal skills).
  • Excellent verbal communication, negotiation and people skills.
  • Excellent knowledge of billing and collection processes.
  • Intermediate to advanced Excel skills.
  • Experience collecting from medical offices, hospitals as well as corporations and governmental agencies.
  • Ability to understand and explain complex billing structures and invoice calculations.
  • Interface effectively with Customer Service and Sales Management to resolve billing issues.
  • Process improvement focused; comfortable interacting with all levels internally and externally.
  • Deadline and goal oriented; strong problem-resolution and decision-making skills.
  • Effective at prioritizing daily workload and managing multiple priorities; detail-oriented with exceptional follow-up.
  • Willing to work in night shift schedule and onsite in Ortigas.
Employment details
  • Seniority level: Associate
  • Employment type: Full-time
  • Job function: Accounting/Auditing and Finance
  • Industries: Outsourcing and Offshoring Consulting

#J-18808-Ljbffr

  • Pasig, National Capital Region, Philippines beBeeFinancial Full time

    Job Title: Financial Collection SpecialistThis role is responsible for managing and collecting outstanding accounts receivable from clients and customers.Job Description:The ideal candidate will be responsible for the collection and billing of services/goods rendered, with a focus on proper recording and monitoring to ensure accurate payment in a timely...


  • Pasig, National Capital Region, Philippines beBeecollections Full time ₱150,000 - ₱250,000

    Looking to take the next step in your career as a financial professional? We're seeking a skilled and detail-oriented individual to join our team as a Billing and Collections Specialist.This role will play a crucial part in ensuring seamless billing and collection processes for our customers. If you have a passion for finance, excellent communication skills,...


  • Pasig, National Capital Region, Philippines beBeeFinance Full time ₱400,000 - ₱800,000

    Job TitleFinance Specialist – Cash Collections ManagerJob DescriptionThis role is responsible for collecting cash from customers and managing the company's finances. The ideal candidate will have excellent communication skills, be detail-oriented, and have experience in collections and finance.Required Skills and QualificationsEducation: Bachelor's degree...


  • Pasig, National Capital Region, Philippines SAP SE Full time

    Press Tab to Move to Skip to Content LinkSelect how often (in days) to receive an alert:Select how often (in days) to receive an alert:Cash Collections Specialist - Suspensions/Terminations ProcessorWe help the world run betterAt SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries...


  • Pasig, National Capital Region, Philippines beBeeCredit Full time ₱800,000 - ₱1,200,000

    About the RoleThis is a key leadership position within our Finance team. The ideal candidate will have strong expertise in credit and collections management, with a proven track record of successfully managing teams to achieve their goals.


  • Pasig, National Capital Region, Philippines beBeeToll Full time ₱250,000 - ₱450,000

    Job OpportunityToll Equipment SpecialistWe are seeking a skilled Toll Equipment Specialist to join our team. The successful candidate will be responsible for repairing all toll collection equipment, responding to maintenance requests, and troubleshooting system-related problems.Key responsibilities include:Repairing and maintaining toll collection equipment...


  • Pasig, National Capital Region, Philippines beBeeProfessional Full time ₱250,000 - ₱450,000

    Job SummaryWe are seeking a highly skilled professional to join our team as a Billing and Collections Specialist.This is a fixed-term opportunity that will provide the chance to support our engagement teams and clients operationally by providing advice on accounting, financial reporting, and strategic business issues.


  • Pasig, National Capital Region, Philippines beBeeAnalytical Full time ₱250,000 - ₱500,000

    Accounts Receivable SpecialistOverview:This role is responsible for the timely and accurate completion of various financial transactions given defined procedures and close supervision.Key Responsibilities:Prepares, records, verifies, analyzes and reports accounts receivable activities.Handles invoice processing and monitors collections to maintain current...


  • Pasig, National Capital Region, Philippines beBeeCashFlow Full time

    Cash Flow ExpertThis is an opportunity to utilize your analytical skills and knowledge of financial systems to ensure the accurate and timely collection of accounts.We are looking for a highly organized and detail-oriented individual who can maintain accounts, coordinate special projects related to credit management, and work effectively with internal teams...


  • Pasig, National Capital Region, Philippines beBeeDataInsights Full time ₱900,000 - ₱1,200,000

    Job Title: Data Insights SpecialistAbout the Role:We are seeking a skilled Data Insights Specialist to join our team. This position is primarily responsible for producing business intelligence reports using advanced data analytics tools.Key Responsibilities:Develop and enhance current ETL processes to ensure data accuracy and efficiencyCreate and optimize...