Training Manager

We’re looking for a Training Manager to build and maintain a strong foundation for new hires joining our marketing operations team. You’ll be responsible for designing and improving the onboarding experience, managing the shadowing process, and creating clear, easy-to-follow training materials. This role ensures every new team member feels confident, aligned, and productive as quickly as possible. Why You’ll Want to Join You will be paid in USD (bi-monthly: every 15th and 30th) Up to 14 days of Paid Time Off annually (starting Day 1) Observance of Holidays (based on your location) 100% remote setup so you can work wherever you feel most productive Collaborate with a global team of marketers, operators, and creatives Help shape how a fast-scaling SaaS company trains and supports its people What You’ll Work On Onboarding and Training Manage the end-to-end onboarding process for new hires across teams Coordinate the shadowing program to help new hires learn by observing experienced team members Track progress and ensure each new hire completes onboarding milestones Training Material Development Create and update training documentation, guides, and walkthroughs Convert existing Loom recordings into structured training videos Identify training gaps and propose where new materials or walkthroughs are needed Collaborate with leadership to ensure all process updates are documented and shared Knowledge Base and Systems Build and maintain a centralized knowledge base that stores training resources, SOPs, and process documentation Continuously improve clarity, accessibility, and usability of training materials Ensure all documentation reflects current tools, workflows, and standards What You Bring 3+ years of experience in training, onboarding, or operations within a marketing or SaaS environment Strong organizational and documentation skills Experience using tools like Notion, Asana, Loom, and Google Workspace Comfortable creating and maintaining digital training materials and visual walkthroughs Excellent communication and attention to detail A structured approach to managing multiple onboarding and training projects at once Nice to Have Experience creating video-based or self-paced learning materials Familiarity with SEO or paid media operations Background in knowledge management or learning operations Understanding of how to measure training effectiveness and improve onboarding speed How to Apply Please include: Your updated resume highlighting training, onboarding, or documentation experience A short 1–2 minute Loom video introducing yourself and sharing how you approach onboarding or training in remote teams Only candidates who submit a Loom video will move forward. If you enjoy building structure, improving clarity, and helping people ramp up quickly, this role offers a chance to create lasting impact within a fast-growing, AI-driven marketing environment. Application Process Overview Our comprehensive selection process ensures we find the right fit for both you and our clients: Initial Application - Submit your application and complete our prequalifying questions Video Introduction - Record an video introduction to showcase your communication skills and work experience Role-Specific Assessment - Complete a homework assignment tailored to the position (if applicable) Recruitment Interview - Initial screening with our talent team Executive Interview - Meet with senior leadership to discuss role alignment Client Interview - Final interview with the client team you'd be supporting Job Offer - Successful candidates receive a formal offer to join the team Each stage is designed to evaluate your fit for the role while giving you insights into our company culture and expectations. We'll keep you informed throughout the process and provide feedback at each step. #J-18808-Ljbffr