Clinical Outreach

2 weeks ago


Angeles, Philippines RDI - Your IVD CRO Full time
Clinical Outreach & Campaign Manager - Remote (Philippines) Clinical Outreach & Campaign Manager - Remote (Philippines)

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About the Role
RDI is a fast-moving clinical research company working on high-impact diagnostics trials. We're looking for a

About the Role
RDI is a fast-moving clinical research company working on high-impact diagnostics trials. We're looking for a systems-minded operator to own and run our site outreach campaigns — identifying the right doctors, building precision-targeted lead lists, and running outreach end to end.
You'll also manage and coach a support team (starting with one coordinator), improve our execution systems, and make sure outreach runs without the founder's direct involvement. This is a high-trust, high-autonomy role with real impact.
Your Responsibilities

  • Design and execute doctor outreach campaigns for clinical trial site activation

  • Research and filter doctors using tools like ChatGPT, Google, NPI Registry, Definitive, etc

  • Use clinical judgment and U.S. standard of care research to identify the right specialists and exclude poor fits (e.g. distinguishing PICU from adult ICU)

  • Build targeting frameworks using CPT, ICD-10, and claims logic

  • QA all lists before launch — ensure quality, specialty match, and targeting precision

  • Create SOPs and research playbooks to standardize repeatable outreach

  • Write and iterate outreach emails (with ChatGPT or original writing) that drive replies

  • Manage outreach coordinator(s) — assign work, check quality, and coach improvement

  • Run email sequences in Mixmax or similar tools

  • Triage replies and hand off to the PM or Medical Director for NDA and qualification

  • Track outreach performance in Airtable or CRM

  • Continuously improve the system — spot issues, propose fixes, and implement improvements
Who You Are

  • You've run high-context outreach campaigns in healthcare, clinical research, or healthtech

  • You understand how doctors actually work — how specialties function, how referrals happen, how the U.S. system delivers care

  • You know how to reverse-engineer who's seeing the right patients, and how to filter them

  • You're systems-driven — you build playbooks, workflows, and logic trees

  • You're capable of managing junior staff (coordinators, VAs, SDRs) and getting the best out of them

  • You're excellent at written communication and can write persuasive outreach copy

  • You're comfortable in Airtable, ChatGPT, Mixmax, and using Google Sheets or lightweight CRMs

  • You spot failure patterns early and fix them before they escalate

  • You don't wait to be told what's broken — you fix things proactively
Tools You'll Use

  • Airtable

  • Mixmax

  • ChatGPT

  • Google Search / NPI Registry / Definitive Healthcare

  • Seamless.AI / Apollo

  • Google Sheets

  • Notion

  • Slack

  • Salesforce
Requirements
What Success Looks Like (First 60-90 Days)

  • You've built and launched 3+ clean campaigns without founder input

  • No more errors like wrong specialties or zero-reply campaigns

  • Your lists are 95%+ accurate and quality-controlled before any email goes out

  • Study Startup Manager is delivering under your guidance and not escalating minor issues

  • You've built SOPs that others can follow and started optimizing response rates

  • The CEO is out of the weeds and focused on strategy — because you own execution
Benefits
13th Month Pay
Service Incentive Leave
Vacation/Sick Leave
SSS Contributions
PhilHealth Contributions
Pag-IBIG Fund Contributions
Maternity Leave (for qualified female employees)
Paternity Leave (for qualified male employees)
HMO (Principal - Day)
Salary: competitive, commensurate with skills and years of experience . Seniority level
  • Seniority level Mid-Senior level
Employment type
  • Employment type Full-time
Job function
  • Job function Business Development
  • Industries IT Services and IT Consulting

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