Cash Collections Specialist

Overview

This position directly facilitates all aspects of the accounts receivable service to our clients. This includes invoicing, cash posting, credit/debit processing, deductions management, resolution of past due AR, answering client/customer questions, documenting collection efforts, reconciling financial information and addressing root cause of collections issues.

Essential Duties and Responsibilities

• Provide support to the cash posting team
• Complete timely and thorough collection efforts on past due AR for assigned clients
• Document collection efforts clearly and concisely with appropriate supporting documents
• Interact with clients and customers effectively and professionally
• Escalate items to clients and/or management when appropriate
• Participate in periodic AR reviews with clients
• Respond to client and customer inquiries timely
• Compile spreadsheets for internal and external use
• Support client audits
• All other duties as assigned

Preferred Qualifications

• Education/Experience: Bachelor\'s degree in related field preferred
• 3-5 years of Accounts Receivable experience
• Experience with Word, Excel, Outlook
• Ability to learn and become proficient in various business systems
• Experience in the life science industry
• Experience in supply chain

Data Privacy Consent Salary

Up to Php60,000.00 per month

Schedule

• 8 hour shift

Education

• Bachelor\'s (preferred)

Experience

• Accounts receivable: 3 years (preferred)

Language

• English (preferred)

Accounts Receivable Specialist (Work From Home/us)

Pasig, Palawan Full Potential Solutions

Job Description

About Us
Here are some of the exciting initiatives we are working on:

• Creating AI driven conversational experiences for a wide spectrum of global enterprises
• Designing and developing amazing user experiences across data visualization and analytic
• Building Salesforce solutions to drive customer engagement by leveraging ML to enhance contact strategy
• Developing standardized ML models to optimize customer engagement and agent performance across all our customers using various Python frameworks and AWS services (Transcribe, Comprehend, Sagemaker, etc.)
• Developing a comprehensive Data, Analytics, and Reporting platform to integrate, measure, and analyze millions of daily customer interactions/metrics across all our clients
• Building web/mobile apps to improve agent/manager performance across thousands of agents (metrics, gamification, collaboration)
• Deploying cutting-edge services with AWS, including microservices and serverless architecture, event notification services, and lots more

Our team has successfully built and scaled analytics-focused products and services at companies such as Salesforce, Demandware, IBM and Sprint. We have strong backgrounds in computer science, math and engineering from top universities such as Harvard, Yale and IIT. We strongly believe that empowered people are the key to building a great company. Our mission as a company is to create an environment where our people THRIVE.

About You

The Accounts Receivable Specialist will invoice our customers and provide detailed reporting to the Director and Vice President of Accounting and Finance to ensure consistent cash flow for Waterfield.

Responsibilities

• Responsible for invoicing customers and responding to invoicing issues
• Verify and record customer payments
• Build and foster cooperative relationships and communication with our customers
• Post account receivable payments on a daily basis
• Prepare weekly cash reports, cash projections, and aging reports
• Ensures customer balances are correct on Accounts Receivable aging
• Assesses potential bad debt and advises on Reserve
• Reconcile accounts receivable balances with Accounts Receivable Manager
• Collaborate with Accounts Receivable Collections Specialist

Qualifications

• 2+ years experience in Accounting
• Bachelor’s degree or relevant work experience
• Outstanding customer interaction with ability to build relationships
• Excellent organizational skills with attention to detail
• Proficient in Microsoft Office suite
• NetSuite experience is preferred
• Reliability and ability to work successfully as part of a team
• Must have a reliable internet connection
• Must be willing to work on US hours
• Must have prior experience working/handling international accounts/clients
• Exceptional English communication skills both written and verbal

Note: Please expect to receive a call from us anytime between 5pm to 12 midnight as we follow US hours. Thanks

Salary

Php40,000.00 - Php60,000.00 per month

Benefits

• Additional leave
• Company events
• Health insurance
• Life insurance
• Work from home

Schedule

• 8 hour shift
• Monday to Friday
• Night shift

Supplemental pay types

• 13th month salary
• Performance bonus

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