Account Manager

3 weeks ago


Cebu City, Philippines mc2- villiarin accounting office Full time

Overview

An Account Manager is responsible for building and maintaining strong client relationships, managing accounts to ensure client satisfaction, and driving business growth. They serve as the primary point of contact between the client and the company, ensuring that client needs are met and business goals are achieved.

Responsibilities
  • Develop and maintain long-term relationships with clients.
  • Act as the main contact for client inquiries and issues.
  • Monitor and manage account performance, ensuring client satisfaction.
  • Identify opportunities to upsell or cross-sell products/services.
  • Collaborate with internal teams to deliver client solutions.
  • Prepare reports on account performance and client feedback.
Qualifications
  • Bachelor’s degree in Business, Marketing, or a related field.
  • Proven experience in account management, sales, or a related role.
  • Excellent communication and interpersonal skills.
  • Strong problem-solving and negotiation abilities.
  • Ability to manage multiple accounts and prioritize tasks.
  • Proficiency in CRM software and Microsoft Office Suite.
  • Experience in the relevant industry is a plus.
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