Operations Manager

4 weeks ago


Valenzuela, Philippines Smartworks HROD Consultancy Full time

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Job Description Strategic Planning and Optimization
  • Planning and optimizing delivery routes to minimize costs, fuel consumption, and transit times.
  • Forecasting demand and ensuring sufficient fleet capacity to meet customer needs.
  • Efficiently allocating trucks, drivers, and other resources to maximize utilization.
  • Analyzing operational data to identify areas for improvement and implement corrective actions.
  • Contributing to the development of long-term operational strategies.
Fleet Management
  • Overseeing vehicle maintenance schedules and ensuring compliance with safety regulations.
  • Monitoring fuel consumption and implementing strategies to reduce fuel costs.
  • Sourcing and procuring new vehicles and equipment as needed.
  • Utilizing GPS tracking systems to monitor vehicle location and performance.
  • Ensuring compliance with all relevant safety regulations and standards.
Driver Management
  • Recruiting, hiring, and training qualified drivers.
  • Creating and managing driver schedules to ensure timely deliveries.
  • Monitoring driver performance and providing feedback and coaching.
  • Enforcing safety regulations and promoting a culture of safety among drivers.
  • Maintaining clear and effective communication with drivers.
Customer Service and Relationship Management
  • Communicating with customers regarding delivery schedules and updates.
  • Resolving customer complaints and addressing any delivery issues.
  • Building and maintaining strong relationships with customers.
  • Identifying opportunities to improve customer service and satisfaction.
  • Managing service contracts with customers.
Logistics and Supply Chain Management
  • Overseeing warehouse operations, including receiving, storing, and shipping goods.
  • Managing inventory levels and ensuring accurate inventory tracking.
  • Coordinating with suppliers and customers to ensure smooth supply chain operations.
  • Planning and coordinating the movement of goods from origin to destination.
  • Ensuring all required documentation is completed accurately and on time.
Technology and Systems
  • Utilizing TMS software to manage transportation operations.
  • Utilizing WMS software to manage warehouse operations.
  • Utilizing GPS tracking systems to monitor vehicle location and performance.
  • Utilizing data analysis tools to analyze operational data and identify trends.
  • Staying up to date on, and implementing new technologies that improve efficiency.
Compliance and Regulations
  • Ensuring compliance with Department of Transportation (DOT) regulations.
  • Ensuring compliance with all relevant safety regulations.
  • Ensuring compliance with all relevant environmental regulations.
  • Maintaining accurate records of all operational activities.
Team Leadership and Management
  • Supervising and managing a team of dispatchers, drivers, and other operational staff.
  • Setting performance goals, providing feedback, and conducting performance reviews.
  • Fostering a positive and collaborative work environment.
  • Providing training and development opportunities for team members.
  • Resolving conflicts and addressing any team issues.

This vacancy is for managers who have more than 5 years of managerial experience.

  • Project Manager
  • Presentation
  • Strong Work Ethic
  • Operations Management
  • Competitive Analysis
  • Leadership Development
  • Written and Verbal Communication Skills
  • Strategic Partnerships
  • Analytical Skills
  • People Management

Working Location

If the position requires you to work overseas, please be vigilant and beware of fraud.

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  • withholds your ID,
  • requires you to provide a guarantee or collects property,
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