Senior Operations Manager

3 weeks ago


Metro Manila Philippines Buscojobs Full time

  • Senior Operations Manager jobs in Caloocan

Posted 1 day ago

Job Description

Job Description:

  • Implement and improve operational processes to ensure consistent product quality, food safety, and regulatory compliance.
  • Oversee the entire fulfillment process, from raw material procurement to final product delivery, ensuring efficient production and timely shipments.
  • Manage inventory levels, control costs, and maintain strong relationships with vendors and suppliers to ensure timely acquisition of materials.
  • Lead, mentor, and train production staff to maintain high performance standards, foster a productive work environment, and ensure staff development.
  • Monitor financial performance, manage operational budgets, analyze reports to identify cost-saving opportunities, and ensure profitability.
  • Develop and implement operational strategies to achieve company goals, drive efficiency, increase productivity, and attain operational excellence.
  • Ensure all operations comply with food safety regulations, health standards, and company policies.
  • Proactively identify operational bottlenecks and challenges, and develop effective solutions to maintain smooth and continuous operations.

Key Responsibilities:

  • Manage the daily functions of the business to ensure smooth and efficient operations.
  • Analyze existing processes and implement new approaches to boost efficiency, reduce waste, and enhance productivity.
  • Supervise, train, and mentor operations staff to maintain high standards and achieve organizational goals.
  • Monitor operational budgets, develop financial forecasts, and make recommendations to control costs.
  • Ensure products or services meet required standards through quality assurance programs and process optimization.
  • Contribute to long-term planning and develop strategies to help the organization achieve its business objectives.
  • Foster communication and collaboration between different departments to ensure seamless execution of operational plans.
  • Track key performance indicators (KPIs) to evaluate the effectiveness of strategies and operational performance.
  • Create and present reports on operational findings and recommendations to senior leadership.

Qualifications:

  • Bachelor's degree in Business Administration, Management, Operations, or related field.
  • Strong verbal and written communication skills
  • With at least 5-10 years of experience
  • Proficiency in MS Office Suite
  • Strong organizational and item management
  • Willing to assign in Sta. Rosa, Laguna

Job Types: Full-time, Permanent

  • Paid training

Ability to commute/relocate:

  • Santa Rosa City, Laguna: Reliably commute or planning to relocate before starting work (Required)
Operations Manager

Posted 1 day ago

Job Description

Work Arrangement: 100% Onsite

Work Schedule: Shifting (Majority Nightshift)

The Operations Manager will lead a team of Call Center Supervisors by providing them with direction, support and career development. The position is responsible for improving customer satisfaction and the productivity and performance of Experts. The Operations Manager will also improve team member satisfaction resulting in the retention of Call Center Supervisors and Customer Service Representatives.

EXPERIENCE:

  • Minimum of 5-8 years call center experience required, with at least 3-5 years at the manager level
  • 2-3 years directly managing call center supervisors
  • Proven and demonstrable leadership, management, and motivational skills
  • Non negotiable experience with sales ( Telco preferred ),call center technology, including ACD, workforce management agent productivity tools, and quality management tools.
  • Proficiency using MS office suite

DUTIES AND RESPONSIBILITIES:

  • Follow the directives of the Call Center Director or the Call Center Operations Senior Manager.
  • Provide customer service to all internal customers of Asurion.
  • Collaborate and cooperate with other functional areas including Human Resources, Training, Workforce, Marketing and Finance/Payroll.
  • Foster a team environment with peers on the supervisor team.
  • Provide leadership, direction, support and career development to Call Center Supervisors in a manner that is consistent with Asurion's core values and business objectives.
  • Train, motivate and coach the Call Center Supervisors on the essential skills needed by each team member to succeed in their job.
  • Appropriately prioritize team goals and individual goals to effectively achieve business objectives.
  • Communicate frequently and openly to motivate team members to achieve the Call Center's goals. Actively seek input from team members who will be impacted by any change to existing operations.
  • Provide rewards and recognition to top performers.
  • Continually seek opportunities to improve Call Center operations including people, processes and technologies.
  • Ensure that team, client and subscriber expectations are met and exceeded.
  • Collaborate with Workforce Management to implement their recommendations for improving operational efficiencies.
  • Collaborate with Human Resources to ensure that policies and procedures are consistently and fairly applied.
  • Work with the Quality Department to ensure consistency in call evaluations and that quality objectives are achieved.
  • Assists the Call Center Director/Senior Manager with strategic planning as it pertains to Call Center operations.
  • Maintain an excellent working knowledge of the entire Call Center operation, as well as developing Call Center projects.
  • Update and continuously develop knowledge of products, processes and Call Center trends to provide recommendations that improve the customer experience, employee satisfaction and corporate performance.
  • Develop and implement standard operating procedures for Call Center departments and ensure best practices are maintained.
  • Manage changing priorities in a multitasking environment.
  • Help to manage Call Center budget and understand the impact of decisions and actions based on the overall company financial performance.
  • Work on special projects as requested.
  • Quickly resolve concerns and problems within the Call Center.
  • Commitment to achieve all goals and objectives.
  • Establish a strong leadership presence within the Call Center by being involved and interactive while on the Call Center floor and by being approachable.
  • Maintain an open-door relationship with all employees.
  • Perform other duties as assigned
Operations Manager

Posted today

Job Description
  • Bachelor's degree in Logistics, Transportation, Business Administration or related field.
  • Master's degree or MBA is an advantage
  • Minimum of 4-10 years in logistics or trucking industry, preferably in car carrier operations
  • At least 3-5 years in a general manager role
  • Strong leadership and team management skills
  • Deep knowledge of transport law, road safety, and fleet operations
  • Strong communication, negotiation, and client management skills
  • Knowledge of vehicle types, car carrier loading systems, and safety procedures

Job Type: Full-time

Operations Manager

Posted today

Job Description

· Bachelor's degree in Business Administration, Operations Management, Supply Chain Management, or a related field.

· Proven leadership experience in managing teams and optimizing operational efficiency.

· Strong knowledge of operational processes, workflow optimization, and resource management.

· Excellent leadership, decision-making, and problem-solving skills.

· Strong project management skills and the ability to drive continuous improvement.

· Experience in budget planning, financial analysis, and resource allocation.

· Willingness to work extended hours, including weekends if necessary.

· Preferably residing in Silang, Cavite, and nearby areas.

Job Type: Full-time

  • Company Christmas gift
  • Company events
  • Health insurance
  • Opportunities for promotion
  • Paid training
  • Promotion to permanent employee
Process Improvement Engineer

Posted 1 day ago

Job Description

Key Responsibilities:

  • Drive and oversee Lean initiatives focused on enhancing process efficiency and delivering lasting improvements.
  • Apply Lean methodologies and tools such as Value Stream Mapping, 5S, and DMAIC to assess and streamline operations.
  • Partner with cross-functional teams to promote a mindset of continuous improvement and embed Lean principles into daily practices.
  • Provide guidance and training to team members on Lean strategies and effective implementation techniques.
  • Perform ongoing process evaluations to ensure alignment with Lean standards and uncover additional areas for optimization.
  • Coach site leadership teams—including supervisors and coordinators—on OMS practices and leadership behaviors.
  • Facilitate training and workshops on process adherence, performance management, and continuous improvement.
  • Lead or support continuous improvement initiatives, especially in warehouse and supply chain operations.

Qualifications & Experience:

  • Bachelor's degree in Industrial Engineering, Supply Chain, Operations Management, or related field.
  • Experience in operations, logistics, or supply chain management.
  • Hands-on experience with Lean, Six Sigma, or similar continuous improvement methodologies.
  • Strong coaching, facilitation, and stakeholder management skills.
  • Experience working with performance management tools and data dashboards is an advantage.
Process Improvement Engineer

Posted today

Job Description

Qualifications:

  • Bachelor's degree in Mechanical, Electrical, or Industrial Engineering.
  • Licensed Engineer is an advantage.
  • At least 2 years' experience in process engineering, manufacturing, or industrial operations.
  • Skilled in troubleshooting production equipment, flow diagrams, and process optimization.
  • Strong data analysis and problem-solving skills.
  • Knowledgeable in AutoCAD is a plus.
  • Willing to work onsite in Santa Rosa City, Laguna.

Key Responsibilities:

  • Analyze, develop, and improve production processes to enhance efficiency and quality.
  • Support day-to-day operations to ensure productivity and compliance with standards.
  • Perform actual mechanical and electrical repairs and maintenance of the machine
  • Create and update process documentation and quality standards.
  • Collaborate with various departments to resolve process issues.
  • Implement ongoing improvement efforts to cut waste and lower costs.

Job Type: Full-time

Ability to commute/relocate:

  • Santa Rosa City: Reliably commute or planning to relocate before starting work (Preferred)
Warehouse Operations Manager

Posted 1 day ago

Job Description

Company Description

Susumi Philippine Logistics, located in Santo Tomas, Calabarzon, Philippines, has been providing excellence in warehousing, logistics, and freight forwarding since August 31, 2005. The team is committed to meeting customer needs while upholding legal and regulatory standards for top-tier service.

Role Description

This is a full-time on-site role as a Warehouse Operations Manager located in Sto.Tomas. The role involves overseeing daily warehouse operations, managing inventory control, optimizing warehouse processes, providing excellent customer service, and supervising warehouse staff.

Qualifications

Managerial

  • Skills and Operations Management
  • Inventory Control and Warehouse Management
  • Experience in logistics and warehouse operations
  • Strong organizational and problem-solving abilities
  • Excellent communication and leadership skills
  • Knowledge of regulatory standards and safety protocols
  • Has PEZA experience
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Job title

Location

Posted today

Job Description

Qualifications:

  • Bachelor's Degree in Chemical Engineering, Industrial Management or any related course
  • At least 6 years of work experience as a Plant Production Manager
  • Background in system management control: GMP, GHP, GLP, HACCP
  • Ability to adapt in fast-paced environment and good leadership skills

Responsibilities

  • Plant Operations & Personnel Management

Supervises daily plant operations and monitors employee performance to ensure that organizational goals are met.

  • Policy & System Implementation

Develops, reviews, and enforces plant systems in alignment with established policies and procedures.

  • Supply Chain Coordination

Works closely with the Purchasing Team to manage supply and demand efficiently.

  • Quality Control Oversight

Provides guidance to the Quality Control team in managing product acceptance, rejections, and rework processes.

  • Regulatory Compliance

Ensures adherence to all government-mandated policies and regulations, including those related to plant operations, pollution control, and environmental standards.

Location: Canlubang, Laguna

Schedule: Monday - Saturday, 8:00 AM - 5:00 PM

Job Type: Full-time

Manufacturing Operations Manager

Pulong Santa Cruz, Laguna ₱ - ₱ Y Optimus Executive Search Solutions Inc.

Posted today

Job Description

A leading and rapidly growing company in the pharmaceutical and food manufacturing sector is seeking a Senior Manufacturing Operations Leader to oversee and elevate its large-scale production environment.

This is a high-impact leadership role with the opportunity to shape operations at a strategic and organizational level.

Location: Nueva Ecija

Responsibilities:

  • Lead end-to-end operations in a fast-paced, regulated manufacturing environment
  • Drive operational excellence, continuous improvement, and lean manufacturing initiatives
  • Manage cross-functional teams and optimize complex supply chains
  • Implement and enhance quality systems (ISO, GMP, HACCP, etc.)
  • Leverage ERP systems (e.g., SAP) to improve operational efficiency
  • Champion automation, process optimization, and data-driven decision-making

Qualifications:

  • Minimum 10 years experience in a senior leadership role within Pharma or Food Manufacturing
  • A proven track record of leading large-scale manufacturing operations
  • Strong strategic thinking with a solid operational mindset
  • Deep expertise in supply chain, logistics, and quality systems
  • Excellent leadership, mentoring, and team development skills
  • Strong financial acumen and a results-driven approach
  • Agility in navigating change and solving complex operational challenges
Sales and Operations Manager

Posted 1 day ago

Job Description

ATI Group Inc., a Pioneer in Engine Overhauling, Assembly, Rebuilding, Fabrication and Machine Shop Services is in immediate need of:

Sales and Operations Manager

(Based in Sitio Muzon, Sta. Rosa – Tagaytay Road Silang Cavite)

WHAT TO EXPECT

We seek an experienced and results-driven Automotive Sales and Service Operations Manager to inspire and lead machine shop technicians, mechanics, office staff and sales engineers to deliver quality service and administrative operations. Ensuring compliance to service and business process standards, quality workshop culture, continuous improvement in all aspects of the business and sales growth summarizes the objectives for this job.

RESPONSIBILITIES

  • Sales and Business Development.
  • Oversee the implementation of service and administrative processes, company policies and strict quality control.
  • Lead by example in upholding company values and standards of excellence.
  • Act as the primary point of contact for customer concerns.
  • Provide regular updates and strategic feedback to senior management.
  • Recommend and implement operational improvements based on findings and analysis.
  • Collaborate with Finance to ensure timely collection of receivables from insurance partners and corporate accounts.
  • Maintain an accurate and up-to-date billing system for job orders, labor, materials, and other services.
  • Identify recurring operational issues and implement sustainable solutions.
  • Manage department expenses to align with budget targets.
  • Champion customer satisfaction, setting a benchmark for team motivation and service excellence.

QUALIFICATIONS

  • Reputable track record in the automotive industry; integrity and loyalty are essential.
  • Bachelor's degree in Industrial or Mechanical Engineering. Management will be considered.
  • Minimum of 5 years' experience in a supervisory or managerial role in an automotive dealership service department.
  • Strong technical knowledge in automotive repair, diagnosis, and service operations.
  • Proficient in Microsoft Office applications and report generation.
  • Skilled in creating clear and organized business presentations.
  • Excellent verbal and written communication skills.
  • Highly analytical, detail-oriented, and capable of daily decision-making.
  • Able to execute strategic plans and manage personnel performance effectively.
  • Self-starter with a proactive and industrious work ethic.

Send your resume along with a short cover letter explaining why you qualify for this role to:

Job Type: Full-time

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