Senior Finance Operations Analyst

Senior Finance Operations Analyst Location: Manila, Philippines Position Summary: The Senior Finance Operations Analyst is an integral member of the FSSC PS Finance & Operations Team and reports to the PS Finance Associate Manager. This role provides financial and operational support globally through close coordination with the Finance and PS operation team to meet the business requirements and goals. Key Responsibilities Project management – project setup in Genesys Project, SFDC and Braavos; Timesheet management Analyze PS projects, time submissions vs. PS forecast file Prepare Revenue accrual entries Prepare monthly company cost transfer JE Prepare monthly subcontractor accruals and related entries Track project profitability and cost analysis Prepare various reports for management and team Assist in the day‑day operations of the business Perform reconciliations Work closely with the Professional Business Organization and various Finance teams namely Order Management, Revenue Team, Accounts Payable team and General Accounting team Ensure account reconciliation, reports and other accounting transactions adhere to Corporate policy, local statutory & US GAAP standards and established controls Assist with audits by providing supporting records and documentation Evaluate processes and propose improvements for operational efficiency Provide necessary support to FSSC initiatives and other global projects as may be assigned Maintain accurate and timely updates of SOPs, workflow documentation and ensure effective applicability for present and future operations Support FSSC framework, fostering an environment of excellence and adaptability Foster close collaboration across different FSSC teams to ensure alignment Perform other duties as assigned Qualifications BS in Accountancy, preferably CPA with minimum 5 years of relevant experience in General Accounting or Project Accounting High degree of accuracy and reliability in data processing and financial analysis Tool/application experience preferred: MS Office, Workday and Salesforce Ability to work under pressure in a fast‑paced environment Experience in a multinational company, BPO or Shared Services, Software/Hi‑Tech Industry Willing to report in shifting schedules Highly analytical with strong problem‑solving skills and keen to details Excellent interpersonal skills to effectively work with teammates and offshore contacts Above average oral and written communication skills Experience with Workday, Blackline or similar ERP system About Genesys Genesys® empowers more than 8,000 organizations worldwide to create the best customer and employee experiences. With agentic AI at its core, Genesys Cloud™ is the AI‑Powered Experience Orchestration platform that connects people, systems, data and AI across the enterprise, driving customer loyalty, growth and retention while increasing operational efficiency and teamwork across human and AI workforces. Reasonable Accommodations If you require a reasonable accommodation to complete any part of the application process, or are limited in your ability to access or use this online application and need an alternative method for applying, you or someone you know may contact us at You can expect a response within 24–48 hours. Equal Opportunity Employer Genesys is an equal opportunity employer committed to fairness in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, marital status, domestic partner status, national origin, genetics, disability, military and veteran status, and other protected characteristics. Please note that recruiters will never ask for sensitive personal or financial information during the application phase. #J-18808-Ljbffr