Team Lead for Healthcare Account
1 week ago
Team Lead for Healthcare Account (Voice) | with 21K Signing Bonus ISTA Solutions, an outsourcing/offshoring company, is in search of an experienced Team Lead to join our rapidly expanding team. As a member of our team, you will have the opportunity to work with highly skilled professionals, who prioritize employee satisfaction and work-life balance. At ISTA Solutions, we pride ourselves on creating a culture focused on long-term success and life-long learning. We're looking for a team player who is ready to contribute to our mission, just like you Account specific roles and responsibilities Team Lead — Oversees daily operations for all agents delivering high-quality and valued services Conduct training and coaching, including insights and action plans to improve Analyze and report on productivity and other metrics - such as attendance, end-of-day reports, and compliance with company protocols Ensure that the client is updated on significant program activities, issues, and concerns through calls, emails, meetings, reports Perform other supervisory tasks as required Doctor Order Signature Consistently follow up with doctors\' offices to obtain signed orders for all patients using Medicaid and Medicare Maintain professional and persistent communication with healthcare providers to ensure timely return of completed forms Document communication logs, track pending orders, and manage updates in internal spreadsheets Collaborate with internal teams to ensure order completion aligns with service timelines and compliance requirements Requirements 1-2 years BPO experience handling a Voice account (Healthcare) At least 6 months of team lead / supervisory experience Excellent verbal and written English skills Organized and keen to detail Amenable to work in Buendia, Makati or Shaw Blvd, Mandaluyong Amenable to working night shifts Benefits Competitive salary and benefits Health Insurance with free dependents* 10% night differential Attendance Bonus Paid time off Convertible to cash leave credits Performance Appraisal Work-life balance A focus on growing your career path with us We encourage you to follow your passions and learn new skills Our commitment to you Strong culture and values-driven leadership We create opportunities for you to learn and grow at any stage of your career Continuous learning and innovation We foster an all-inclusive environment where everyone thrives Senioriry level Mid-Senior level Employment type Full-time Job function Other Industries IT Services and IT Consulting Referrals increase your chances of interviewing at ISTA Solutions by 2x Manila, National Capital Region, Philippines 7 months ago Manila, National Capital Region, Philippines 1 month ago Taguig, National Capital Region, Philippines 2 weeks ago Taguig, National Capital Region, Philippines 1 week ago Manila, National Capital Region, Philippines 1 month ago Pasig, National Capital Region, Philippines 3 days ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr
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Team Lead for Healthcare Account
2 days ago
Mandaluyong City, National Capital Region, Philippines ISTA Personnel Solutions Full time ₱900,000 - ₱1,200,000 per yearISTA Solutions, an outsourcing/offshoring company, is in search of an experienced Team Lead to join our rapidly expanding team. As a member of our team, you will have the opportunity to work with highly skilled professionals, who prioritize employee satisfaction and work-life balance. At ISTA Solutions, we pride ourselves on creating a culture focused on...
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Team Lead for Healthcare Account
2 days ago
Mandaluyong City, National Capital Region, Philippines ISTA Solutions, Inc. Full time ₱900,000 - ₱1,200,000 per yearISTA Solutions, an outsourcing/offshoring company, is in search of an experienced Team Lead to join our rapidly expanding team. As a member of our team, you will have the opportunity to work with highly skilled professionals, who prioritize employee satisfaction and work-life balance. At ISTA Solutions, we pride ourselves on creating a culture focused on...
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Call Center Senior Team Leader
3 weeks ago
Mandaluyong, Philippines Viventis Search Asia Full timeCall Center Senior Team Leader - Healthcare Account Senior Supervisor – Healthcare Account (Call Center/BPO) Work Setup: Onsite | Schedule: Night Shift | Employment Type: Full-time About the Role: We are looking for an experienced Senior Supervisor to lead a high-performing healthcare support team in a call center/BPO environment. The ideal candidate has a...
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Team Lead for US Healthcare Billing
1 week ago
Mandaluyong City, National Capital Region, Philippines ISTA Personnel Solutions Full time ₱900,000 - ₱1,200,000 per yearISTA Solutions, an outsourcing/offshoring company, is in search of an experienced Team Lead to join our rapidly expanding team. As a member of our team, you will have the opportunity to work with highly skilled professionals, who prioritize employee satisfaction and work-life balance. At ISTA Solutions, we pride ourselves on creating a culture focused on...
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Team Lead for US Healthcare Billing
6 days ago
Mandaluyong City, National Capital Region, Philippines ISTA Solutions Full time ₱900,000 - ₱1,200,000 per yearISTA Solutions, an outsourcing/offshoring company, is in search of an experiencedTeam Leadto join our rapidly expanding team. As a member of our team, you will have the opportunity to work with highly skilled professionals, who prioritize employee satisfaction and work-life balance. At ISTA Solutions, we pride ourselves on creating a culture focused on...
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Mandaluyong, Philippines ISTA Solutions Full timeTeam Lead for Voice Support | Pioneer Account ISTA Solutions, an outsourcing/offshoring company, is seeking an experienced Customer Service Representative to join our rapidly expanding team. As a member of our team, you will work with highly skilled professionals focused on employee satisfaction and work-life balance. We pride ourselves on creating a culture...
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Mandaluyong, Philippines ISTA Solutions Full timeOverview ISTA Solutions, an outsourcing/offshoring company, is in search of an experienced Team Leader to join our rapidly expanding team. As a member of our team, you will have the opportunity to work with highly skilled professionals, who prioritize employee satisfaction and work-life balance. At ISTA Solutions, we pride ourselves on creating a culture...
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Mandaluyong, Philippines ISTA Solutions Full timeOverview ISTA Solutions, an outsourcing/offshoring company, is in search of an experienced Team Leader to join our team. You will work with skilled professionals who prioritize employee satisfaction and work-life balance. We value long-term success and life-long learning and seek a team player ready to contribute to our mission. Responsibilities Team Lead:...
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Mandaluyong, Philippines ISTA Personnel Solutions Full timeISTA Solutions, an outsourcing/offshoring company, is in search of an experienced Customer Service Representative to join our rapidly expanding team. As a member of our team, you will have the opportunity to work with highly skilled professionals, who prioritize employee satisfaction and work-life balance. At ISTA Solutions, we pride ourselves on creating a...
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Team Lead for Back-Office Account
2 weeks ago
Mandaluyong, Philippines ISTA Solutions Full timeTeam Lead for Back-Office Account (Project-Based) Team Lead for Back-Office Account (Project-Based) 3 days ago Be among the first 25 applicants Get AI-powered advice on this job and more exclusive features. ISTA Solutions, an outsourcing/offshoring company, is in search of an experienced Team Leader to join our rapidly expanding team. As a member of our...
