Contact Center Systems Engineer

Required Skills and Qualifications: • Bachelor’s degree or equivalent in an Information Technology related field • 5+ years’ experience in system administration or development of contact center systems • Hands-on experience with at least one of the following systems, including the associated technologies: o Amazon Connect (AWS Lambda, Lex, IAM,...

About the job Contact Center Solutions Manager Work Setup: Onsite Shift: Shifting Schedule Responsibilities RFP Analysis: Analyze RFPs to identify requirements, evaluation criteria, and potentialchallenges. Solution Design: Develop tailored contact center solutions that address the specific needsand objectives of each RFP. Proposal Development: Lead the...

About the Role As a Voice Unit Head under the Contact Center Channel, you will be responsible for the development and management of objectives for the contact center operations and service delivery model. You are expected to execute effective resource planning and utilization to optimize capacity, technology and other capabilities that can enable achievement...

Process Excellence Head (Contact Center) Join to apply for the Process Excellence Head (Contact Center) role at Security

A leading banking institution in Metro Manila is seeking a Process Excellence Head to oversee process improvements within the Contact Center Channel. This mid-senior level role involves collaborating with teams to enhance operations and implement new processes. Ideal candidates have experience in project management within a contact center, particularly in...

The Contact Center Associate will take inbound and make outbound calls regarding specified requests, common questions and pursue one call resolution for health share members and providers. The Contact Center Associate works with all departments to ensure that members and providers receive accurate health share information as determined by the Membership...

The Registered Nurse, Dermatology & Phototherapy Center Nurse is responsible for the delivery of safe & quality patient care to patients under the supervision of the Center Department Manager matrixed with the Nursing Clinical Department Manager. His/Her duties and responsibilities include (but are not limited to): Taking and recording vital signs before,...

Job Title: Contact Center Senior Specialist Employment Type: Full-Time Job Location: Makati Job Type: Permanent Contact Center Senior Specialist This role is primarily accountable in managing and resolving employee & external requests and queries related to Human Resources via variety of channels (chat, email, and outbound call) within the defined...

Are you a motivated and customer-focused individual looking for an exciting career opportunity in a dynamic call center environment? Do you have at least 6 months of related experience and can start ASAP? If so, we want to hear from youWe are currently seeking enthusiastic and skilled Call Center Agents to join our expanding team in Makati, Metro Manila. We...

We are seeking a Senior Security Systems Engineer to lead the design, implementation, and management of integrated security solutions, including CCTV, access control, and networking systems. This role ensures optimal performance, system reliability, and seamless integration across all security platforms.Key Responsibilities:Design, deploy, and maintain CCTV,...