Human Resources Services Advisor

5 days ago

Makati, Philippines Glints Full time

Human Resources Services Advisor (Shared Services) Glints Makati, National Capital Region, Philippines Get AI-powered advice on this job and more exclusive features. Do you excel in accuracy, problem-solving, and customer service ? Join our HR Services Center of Excellence and help power HR operations across the globe About the Role As an HR Services Advisor, you’ll play a vital role in maintaining accurate employee, position, and contingent staff data worldwide. You’ll ensure data quality, enable HR systems and processes to run smoothly, and safeguard sensitive information — all while delivering excellent service to employees and managers. This role requires availability to work in either EMEA or US time zones. What You’ll Do Process HR data accurately within SLAs while maintaining confidentiality & data privacy. Provide high-quality customer support for complex HR inquiries from global stakeholders. Troubleshoot issues, identify process improvements, and help implement policy changes. Manage documents via SharePoint and keep Knowledge Base content updated. Serve as a subject matter expert in your HR specialty area. What We’re Looking For Experience in data entry/management OR a Bachelor’s degree (HR/Business preferred). Hands‑on experience with ERP systems (SAP preferred; PeopleSoft/Oracle also considered). Familiarity with CRM tools and document management systems like SharePoint. Strong communication skills (verbal & written), attention to detail, and problem‑solving skills. Ability to work in a highly confidential, fast‑paced, and collaborative environment. Flexibility to work within EMEA or US business hours . Why You’ll Love This Role Global scope — work with teams and customers worldwide. Opportunity to improve HR operations and processes.

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