Product Manager

3 weeks ago

Davao City, Philippines J-K Network Services Full time

Company Profile: One of the Biggest Contact Centers that partnered with one of the famous Cybersecurity firms that has provided services for more than 20 years. Position: Korean Client Relations Specialist Industry: Biggest Contact Center Location: BGC, Taguig City Schedule: Day shift Schedule Salary: Php 120,000 Set-up: Work from home Benefits Government Mandated Benefits HMO Sick leave and Vacation Leave 13th Month Pay Other Exciting Allowances Can provide a working visa Provide Laptop and equipment Responsibilities Korean Client Relations Specialists will serve as the primary point of contact for channel partners, providing support in addressing their inquiries and resolving issues promptly. Conduct regular audits to identify competency gaps and propose improvements. Monitor channel partner performance and provide feedback to drive continuous improvement. Collaborate with internal teams to ensure partners have the resources they need. Collaborate with internal teams to identify training programs to enhance partner capabilities. Support the execution of channel marketing activities, including trade shows, online campaigns, and events. Maintain detailed records of partner interactions and support activities. Assist in the creation and maintenance of partner enablement materials. Hiring Process Initial Interview 2nd Level Interview Final Interview Job Offer Open to Korean Nationals based in Philippines Open to Undergraduates and Bachelor's Degree in Business, Marketing, or a related field Having 2 to 3 years in a support or customer service role (B2B environment) Proficiency in CRM software and Microsoft Office Suite. Excellent problem-solving skills and attention to detail. Knowledge of industry trends in cybersecurity #J-18808-Ljbffr

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