Head of Digital Technology

Hogarth is the Global Content Experience Company. Part of WPP, Hogarth partners with one in every two of the world's top 100 brands including Coca-Cola, Ford, Rolex, Nestlé, Mondelez and Dyson. With a breadth of experience across an extensive range of sectors, Hogarth offers the unrivaled ability to deliver relevant, engaging, and measurable content across all channels and media - both established and emerging. The number of channels at our fingertips; the need for speed; and the drive for mass personalisation, all mean that brands need different solutions. Our global team of over 7,500 craft and technology experts brings together creative, production and innovation to help clients navigate this exciting and ever-changing world of today's content experience.

WPP is the creative transformation company. We use the power of creativity to build better futures for our people, planet, clients and communities. Working at WPP means being part of a global network of more than 100,000 talented people dedicated to doing extraordinary work for our clients. We operate in over 100 countries, with corporate headquarters in New York, London and Singapore. WPP is a world leader in marketing services, with deep AI, data and technology capabilities, global presence and unrivalled creative talent. Our clients include many of the biggest companies and advertisers in the world, including approximately 300 of the Fortune Global 500.Our people are the key to our success. We're committed to fostering a culture of creativity, belonging and continuous learning, attracting and developing the brightest talent, and providing exciting career opportunities that help our people grow.

The Head of Digital Technology role in Manila is a pivotal senior role for our global Digital operations at HWW.

This role has primary focus on operational excellence ensuring work is produced consistently in the best way possible to the highest standards.

In addition the successful candidate will be responsible for delivering innovation, optimisation andcontinuous improvement while being accountable for the recruitment and management of a team of subject matter experts working to clear KPI's

The successful candidate will act as the face of the Manila Digital team and is a key member of the Global Digital Production senior and strategic tribe.

The key attributes of a senior leader in this role include – a solutions orientated mindset, a passion to explore opportunities to perpetually innovate and optimise with particular focus on automation and agile ways of working and hybridised/cross utilisation of resources across our various worktype verticals, Web, CMS, Banners.

This role reports into the Operations Director of the Manila GDC.

Responsibilities

Key responsibilities of this role include:

• Key operational responsibility of the digital team at the Manila GDC, including adherence to KPIs for the below priorities:
  • Staff Cost Ratio
  • Quality
  • Utilisation
  • Productivity
  • Sourcing
• Team leadership and management – Recruitment, performance management, mentoring and retention
• Ongoing recruitment and sourcing strategy in the local market
• Operational and Production excellence – Driving operational best practices in the team with a focus on efficiency and cross-utilization between programmes
• Maintaining high standards of quality at meeting key quality KPIs
• Establish a strong onboarding plan for the GDC, to onboard and implement new client workstreams into the team
• Identify, support and drive automation opportunities to minimise manual workflows
• Planning for future scale and growth across digital teams and functions
• Focus on capability enhancement within digital teams to remain competitive in the market and globally
• Collaborates with key global leaders and teams, striving to raise the profile of the Manila GDC
• Effective and rapid problem solving with internal and external stakeholders
• Risk mitigation planning and long term strategy for forecasting and capacity planning
• Recruit and empower key senior leadership hires in your team in Manila
• Plan an innovation structure for the team
• Be the face of the digital team in Manila, and a strong advocate of the GDC

The ideal candidate has been responsible for managing teams of developers and tech leads, managing and planning the growth of their team and leading operational strategy for a minimum of 10 years.

• An excellent people manager and problem solver
• Recent experience overseeing work using HTML5, PHP and AEM in addition to other frameworks and platforms
• Experience of the advertising space and working across multiple and varied client workstreams
• Comfortable working in a fast paced content production environment
• Keen on operational and commercial efficiency and streamlined processes
• An innovative problem solver
• Collaborative, thrives on effective team work
• Strategic and focused on longer-term and scalable planning

Hands on
No egos here. Just a shared drive to roll up our sleeves and make great things happen. Every project--big or small, gets our full energy because we believe in doing things right. Every single time. It's how we deliver real results without cutting corners.
Honesty
We are real and authentic – with each other and in our work. Honest, direct communication builds the trust we need to collaborate, grow, and make meaningful things together. It's not always easy but it's always worth it.

Heart & Soul
We bring heart to everything we make. Passion, pride and relentless drive push us beyond "good enough" ––because we care deeply about our craft, and we're always chasing better. We love what we do, and it shows.

Happy Family
Creating a space where everyone feels valued--even when opinions differ, makes this a supportive and inclusive environment for our people. We embrace our differences, celebrate our wins together, and never lose our sense of humor.
Hungry
Curiosity keeps us hungry. We question, experiment, and always seek out what's next. We never settle, and we never stop learning.

Inclusion and Impact

WPP is an equal opportunity employer and considers applicants for all positions without discrimination or regard to particular characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.

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