Delivery Manager – Salesforce

3 weeks ago

Metro Manila Philippines Thakral One Full time

Overview

Thakral One is expanding its delivery leadership footprint with a global telecom client. You will lead end-to-end application delivery for Salesforce and MuleSoft programs, ensuring agility, quality, and timely deployment while managing risks and cross-team collaboration. This is an opportunity to work in a complex enterprise environment and deliver large-scale transformation with measurable business impact.

The Role.

  • Act as the single point of accountability for program delivery across multiple Scrum teams.
  • Govern scope, risks, dependencies, and escalations; maintain delivery KPIs.
  • Ensure effective sprint planning, velocity tracking, and prioritization with Product Owners.
  • Drive release readiness, CAB/CCB approvals, and production deployments.
  • Oversee reporting, stakeholder communications, and cadence meetings.
  • Secure on-time UAT endorsements and hypercare transitions.

The Expertise.

Required Skills:

  • 10+ years in IT delivery/program management, with 5+ years in enterprise app transformation.
  • Proven leadership of Agile delivery across multiple Scrum teams.
  • Strong governance, reporting, and risk management skills.
  • Experience with Salesforce and MuleSoft delivery models.
  • Proficiency with Azure DevOps, Bitbucket, and ITBM/OneHub.
  • Excellent stakeholder management, communication, and negotiation.

Desired Skills:

  • Telecom industry background or large-scale system integrator experience.
  • Strong knowledge of release/change management processes.

Preferred Education:

  • Bachelor’s degree in IT, Computer Science, Engineering, or related discipline.

Other Relevant Information:

  • Experience: 10 to 18 years
  • Job Type: On-site, Hybrid

About us.

Thakral One is a consulting and technology services company headquartered in Singapore, with a pan-Asian presence. We focus primarily around technology-driven consulting, adoption of value-added bespoke solutions, enabling enhanced decision support through data analytics, and embracing possibilities in the cloud. We are heavily inclined towards building capabilities collaboratively with clients and believe strongly in improving grounded and practical outcomes. This approach is possible through our partnership with leading global technology providers and internal R&D teams. Our clients come from Financial Services, Banking, Telco, Government, Healthcare, and Consumer-oriented organisations.

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