CS - Center of Excellence Manager (BGC Taguig) | Onsite
3 weeks ago
Responsibilities Defining and implementing operational strategies: Developing and executing plans to improve efficiency, quality, and performance within the Center of Excellence. Managing and leading teams: Overseeing the work of team members, providing guidance and support, and fostering a collaborative environment. Performance management: Tracking key performance indicators (KPIs) and implementing strategies to improve performance. Stakeholder management: Collaborating with various stakeholders to ensure alignment and achieve common goals. Process improvement: Identifying opportunities for process optimization and implementing solutions. Qualifications 5 years minimum of leadership experience handling customer service 7 years minimum BPO background Strong Excel and Powerpoint Skills COLLEGE DEGREE - ANY COURSE Experience in creating process definition or framework for coaching, training, reporting, governance, and workforce management. Process improvement and process framework creation. Amenable to work in shifting schedules. Amenable to work onsite in BGC Taguig Able to start ASAP. Benefits HMO for Employee and 2 Dependents (On Day 1) Quarterly performance bonus Outstanding career development opportunities and exposure to multiple accounts Weekends Off #J-18808-Ljbffr
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CS CoE Center of Excellence Assistant Manager
4 weeks ago
Taguig, Philippines TASQ Staffing Solutions Full timeTASQ is looking to hire for the CS CoE Center of Excellence Assistant Manager role ASAP. **Position: CS - Center of Excellence Assistant Manager (Taguig)**Benefits: - Health Maintenance Organization (HMO) coverage for the employee and two dependents starting on the first day. - Quarterly performance bonuses. - Excellent opportunities for career growth and...
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Call Center- Center of Excellence Manager
3 weeks ago
Taguig, Philippines TASQ Staffing Solutions Full timeAbout the job CS - Center of Excellence Manager (BGC Taguig) | Onsite Benefits: HMO for Employee and 2 Dependents (On Day 1) Quarterly performance bonus Outstanding career development opportunities and exposure to multiple accounts Weekends Off Responsibilities: Defining and implementing operational strategies: Developing and executing plans to...
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Taguig, Philippines TASQ Staffing Solutions Full timePosition: CS - Center of Excellence Manager (BGC Taguig) | Onsite Benefits: Health insurance coverage for the employee and two dependents starting Day 1 Quarterly performance bonuses Excellent career development opportunities with exposure to multiple accounts Weekends off Responsibilities: Developing and executing operational strategies: Create and...
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Taguig, Philippines TASQ Staffing Solutions Full timeAbout the Position: CS - Center of Excellence Manager (BGC Taguig) | Onsite Benefits: - HMO coverage for the employee and two dependents (available from Day 1) - Quarterly performance bonuses - Excellent career development opportunities with exposure to multiple accounts - Weekends off Responsibilities: - Developing and implementing operational...
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Taguig, National Capital Region, Philippines TASQ Staffing Solutions Full time ₱1,250,000 - ₱1,750,000 per yearTASQ is looking to hire for the CS CoE Center of Excellence Assistant Manager role ASAP.**Position: CS - Center of Excellence Assistant Manager (Taguig)**Benefits:- Health Maintenance Organization (HMO) coverage for the employee and two dependents starting on the first day.- Quarterly performance bonuses.- Excellent opportunities for career growth and...
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CS - Center of Excellence Assistant Manager
4 days ago
Taguig, Philippines TASQ Staffing Solutions Full timeAbout the job: CS - Center of Excellence Assistant Manager (Taguig) | Onsite Responsibilities: Process Optimization: Identifies inefficiencies, streamlines workflows, and enhances service delivery through standardizationTechnology & Innovation: background in evaluating and integrating new tools like AI, automation, and analytics to improve customer...
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Center of Excellence Assistant Manager
3 weeks ago
Taguig, Philippines TASQ Staffing Solutions Full timeAbout the job: CS - Center of Excellence Assistant Manager (Taguig) | Onsite Benefits: HMO for Employee and 2 Dependents (On Day 1) Quarterly performance bonus Outstanding career development opportunities and exposure to multiple accounts Weekends Off Responsibilities: Process Optimization: Identifies inefficiencies, streamlines workflows, and enhances...
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CS - Center of Excellence Assistant Manager
4 days ago
Taguig, National Capital Region, Philippines TASQ Staffing Solutions Full time ₱1,500,000 - ₱3,000,000 per yearAbout the job: CS - Center of Excellence Assistant Manager (Taguig) | Onsite Responsibilities:Process Optimization: Identifies inefficiencies, streamlines workflows, and enhances service delivery through standardizationTechnology & Innovation: background in evaluating and integrating new tools like AI, automation, and analytics to improve customer...
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Team Lead
6 days ago
Taguig, Philippines TASQ Staffing Solutions Full timeAbout the job Team Lead - CS Fraud (BGC Taguig) | Onsite Requirements: Minimum 4 years of voice BPO experience in Fraud Contact Center, Fraud & Non-Fraud Investigations Required financial/fraud voice background Bachelors degree in any course A minimum of 3 years in the role of a Team Leader must have handled a team of voice agents Amenable to work in...
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Taguig, Philippines TASQ Staffing Solutions Full timeAbout the job CS - Center of Excellence Assistant Manager (Taguig) | Onsite Responsibilities: Process Optimization: Identifies inefficiencies, streamlines workflows, and enhances service delivery through standardizationTechnology & Innovation: background in evaluating and integrating new tools like AI, automation, and analytics to improve customer...
