Associate Quality Specialist
2 weeks ago
Responsibilities Execute Transaction and call monitoring in line with agreed service quality plan. Provide coaching and feedback to agents. Perform RCAs and report findings to Operations to develop actions for mitigation. Identify Training needs and work collaboratively. Participate in calibration sessions to bring about consistency in evaluation. Process transactions/take calls to remain hands on process domain. Perform process audits to ensure compliance to SOPs. Share audit outcomes during pre and post shift team huddles. Requirements Bachelor's degree graduate, any field. 2 to 3 years of prior work experience. Ability to work collaboratively and effectively in remote environments. Eye for details Analytical Ability. Collaborative partnership with other teams to bring about synergies. Amenable to work full ONSITE in Alabang and shifting schedules #J-18808-Ljbffr
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BPO Associate Quality Specialist
2 days ago
Muntinlupa, Philippines TASQ Staffing Solutions Full timeAbout the job Associate Quality Specialist (Alabang) | Onsite Responsibilities: Execute Transaction and call monitoring in line with agreed service quality plan.Provide coaching and feedback to agents.Perform RCAs and report findings to Operations to develop actions for mitigation.Identify Training needs and work collaboratively.Participate in calibration...
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Associate Quality Specialist
2 weeks ago
Muntinlupa, Philippines TASQ Staffing Solutions Full timeAbout the job Associate Quality Specialist (Alabang) | Onsite Responsibilities: Execute Transaction and call monitoring in line with agreed service quality plan. Provide coaching and feedback to agents. Perform RCAs and report findings to Operations to develop actions for mitigation. Identify Training needs and work collaboratively. Participate in...
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BPO Associate Quality Specialist
5 days ago
Muntinlupa, Philippines TASQ Staffing Solutions Full timeAbout the job Associate Quality Specialist (Alabang) | Onsite Responsibilities: Execute Transaction and call monitoring in line with agreed service quality plan. Provide coaching and feedback to agents. Perform RCAs and report findings to Operations to develop actions for mitigation. Identify Training needs and work collaboratively. Participate in...
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Quality Assurance Associate
7 days ago
Muntinlupa, Philippines J-K Network Services Full timeOverview Client Profile: A leading Indian multinational BPO company that provide services in Information technology and business consulting for over 44 years in the industry. Position: Quality Assurance Associate Industry: BPO Company Location: Alabang, Muntinlupa Schedule: Shifting Schedule Work Set up: Work on site Benefits Government mandated Benefits HMO...
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Senior Quality Associate
3 weeks ago
Muntinlupa, Philippines J-K Network Services Full timeClient Profile: This company offers IT, and Business Consulting. They have been in the industry for almost 45 years. Position: Senior Quality Associate Company Industry: BPO Company Location: Alabang, Muntinlupa Postal Code: 1781 Salary Offer: Php27,000-Php40,000 Work Schedule: Shifting Schedule Work Set Up: Onsite Job Requirements: ✨Bachelor’s degree...
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Application Support Specialist
2 weeks ago
Muntinlupa, Philippines Outsourced Quality Assured Services Inc. (ISO Certified) Full timeCompany Description Outsourced.ph is a leading ISO certified Philippines offshore outsourcing company that provides dedicated remote staff to some of the world's leading international companies. Outsourced is recognized as one of the Best Places to Work and has achieved Great Place to Work Certification. We are committed to providing a positive and...
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Associate QA Analyst
2 weeks ago
Muntinlupa, Philippines TASQ Staffing Solutions, Inc. Full timeJob Title: Associate Quality Specialist Work setup: On-site in Alabang Shift Schedule: Shifting schedules Requirements: > Bachelor's Degree (any field) > 2 to 3 years of QA experience in BPO > Preferably available to start immediately Why Apply? HMO and Life Insurance (employee + 2 free dependents) Quarterly performance bonus Outstanding career development...
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GBS H&N Pharma Quality Assurance Associate
4 weeks ago
Muntinlupa, Philippines SGS Full timeGBS H&N Pharma Quality Assurance Associate Full-time SGS is the world's leading inspection, verification, testing and certification company. SGS is recognized as the global benchmark for quality and integrity. With more than 94,000 employees, SGS operates a network of over 2,600 offices and laboratories around the world. PRIMARY RESPONSIBILITIES Review and...
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Associate Quality Specialist
2 days ago
Muntinlupa City, Philippines TASQ Staffing Solutions Full timeResponsibilities: Execute Transaction and call monitoring in line with agreed service quality plan.Provide coaching and feedback to agents.Perform RCAs and report findings to Operations to develop actions for mitigation.Identify Training needs and work collaboratively.Participate in calibration sessions to bring about consistency in evaluation.Process...
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Inpatient Coder
5 days ago
Muntinlupa, Philippines TASQ Staffing Solutions Full timeInpatient Coder - Quality Assurance Specialist (start ASAP) Job Openings Inpatient Coder - Quality Assurance Specialist (start ASAP) About the job License: PRN + IP Certificate/Credentials: With CCS Certification (Inpatient) Skillset: Non-Voice Work setup: TWFH Requirements: At least 1 year of QA/Coding experience or relevant expertise QA Experience is...