Change Management Specialist

Why Nasdaq When you work at Nasdaq, you’re working for more open and transparent markets so that more people can access opportunities. Connections can be made, jobs can be created, and communities can thrive. We want all our employees to have access to opportunity, too. That means planning for career growth, ensuring you have the tools you need, and promoting an inclusive culture where we’re all valued for our unique perspective. Here, you will work for a global tech leader committed to breaking down barriers to inclusive prosperity. We see technology as a means to free people up to work together more productively and effectively by centralizing data, analytics, and market intelligence. Here, we’re committed to building a more diverse and inclusive workforce. Not only is it our responsibility to do better, but we also need representative voices to power the fresh thinking that is vital for our business and our clients. What We Offer This is a permanent full-time role based in Bonifacio Global City , Taguig following a hybrid work model setup (at least 2 in office days per week). You can expect an autonomous but fast-paced work environment where you are recognized for your results and ability to drive things forward. Every day brings many opportunities to learn & grow and rewards with a global impact we create. In return, you will receive HMO coverage for you and your dependents, employee stock purchase plan, equity grant, retirement plan, annual bonus, free counseling sessions, subscription to e-learning platforms, fitness, wellness and more. What You Will Do – Main Focus & Challenges Nasdaq is looking for a Change Management Specialist to join the Financial Technology (FinTech) Revenue Operations team . In this role, you will play a key part in supporting sales and sales support teams, as well as other stakeholders, by leading adoption efforts, trainings and change initiatives that improve how we work and communicate. Your main focus will be to develop and deliver clear change communications including practical training programs that help teams understand and adopt FinTech tools and processes. You’ll ensure that new team members are onboarded effectively and that ongoing training remains relevant and engaging. Strong communication skills—both written and verbal—are crucial, as you’ll be creating user-friendly guides, hosting training sessions, and maintaining open lines of communication to support continuous learning and improvement. You’ll also be responsible for: Develop and distribute change communications across multiple channels, collaborating with project leads to understand upcoming changes and engaging stakeholders to ensure timely and effective awareness. Designing and delivering training programs for the sales teams, passionate about processes and sales technologies including Salesforce, Outreach, LinkedIn Sales Navigator, Conga, and 6Sense Track and measure adoption of tools and processes, analyzing usage data to identify improvement opportunities and drive continuous enhancement of change initiatives. Crafting and sharing effective resources like how-to guides, regular updates, and refresher sessions. Using Salesforce and JIRA to support structured change management practices. Supervising the Sales and Revenue Operations Net Promoter Score (NPS) program and coordinating improvements based on feedback. This role is ideal for someone who is proactive, organized, and passionate about helping others succeed through clear communication and thoughtful training. You’ll thrive in a fast-paced, collaborative environment where your ability to explain sophisticated topics simply and support others through change is highly valued. What We Expect – Qualifications & Experience At least 4+ years experience in Sales Operations, Support, or training role, with at least 1 year working with sales technology or change initiatives. Have excellent verbal and written communication skills Required solid understanding of Salesforce Required experience with digital adoption tooling Proven experience with designing, implementing, owning and delivering sales training programs Excellent PowerPoint skills Experience with sales enablement tools (Zoominfo, Outreach.io, Gong) Experience with CPQ or CLM recommended; experience with Conga is nice to have Committed to delivering high-quality, adaptable and well-rounded customer service Must be detail-oriented, organized, and self-motivated with equal ability to work independently and among varied partners Amenable to work mid shift throughout the work week and at least two times per week in the Nasdaq office at Bonifacio Global City, Taguig. Does It Sound Like You? Please follow through by clicking the “Apply” link and submitting your application. If your skills and experience are a match, we will be in touch soon. In the meantime, please visit our website and social media channels to learn more about our innovative business, inclusive culture and where a career at Nasdaq can take you. Come as You Are Nasdaq is an equal opportunity employer. We positively encourage applications from suitably qualified and eligible candidates regardless of age, color, disability, national origin, ancestry, race, religion, gender, sexual orientation, gender identity and/or expression, veteran status, genetic information, or any other status protected by applicable law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request an accommodation. #J-18808-Ljbffr