Business Analyst

Overview

Job Purpose:

• To be the main POC and frontliner of AXA AMS to the business stakeholders
• To provide leadership and best practice techniques when constructing business requirements and /or preparing analysis for AXA Business.
• To provide demand management ownership and support to AXA Asia entities

KEY ACCOUNTABILITIES:

• To provide business advisory services to AXA businesses in Asia
• To ensure requirements / analysis will result in quality deliverables for IT specific solutions/ services that meet the business need
• To bridge the gap between business and IT by helping drive critical decision-making with stakeholders across the region.

KEY RESPONSIBILITIES:

Business Advisory

• Provide thought leadership and Insurance domain knowledge to the business to ensure discussions are meaningful and the exchange of ideas will lead to pragmatic and effective solutioning and approach.
• Continuous interaction with key stakeholders in junior and senior positions to handle blockers and mitigate risks on all demands.
• Drive Governance and Processes that will lead to faster decision making, faster TAT and address roadblocks and audit points

Business Requirements

• Analyze and understand high-level information and translate to a more refined user requirements
• Apply AXA’s standards and best practices in defininhg business requirements in a well-structured manner to ensure that they can be effectively communicated, articulated, and clearly understood by stakeholders of both IT and business.
• Work with IT and Business peers on the definition of user requirements with the business, gap analysis, and requirement package preparation (e.g. Business Requirement Specification, Process Map, Product Roadmap, Requirement Traceability Matrix, etc.) to ensure all requirements and necessary details for designing the solution have been captured.
• Support rationalization and sharing of user requirements across countries to ensure synergies are leveraged.

Business Proposal Management

• Contribute technical knowledge and guidance to business for business proposal development and ensure the necessary details have been captured
• Lead the analysis on the pros and cons of each solution option to ensure sufficient information is shared with business for an informed decision on final solution.

Change Management

• Support business change management processes in developing user training to ensure efficient transition for the business onto the new technology solution implemented.

Operations

• Contribute as the subject matter expert and act as the point of escalation for the projects, to ensure appropriate measure are taken to drive resolution for critical business requirement issues.
• Team Required to partake in business critical knowledge transfer and training of tasks as and when required, in agreement with line management

Qualifications

• University Graduate
• International Institute of Business Analysis (IIBA) certification: Certified Business Analysis Professional or Certification of Competency in Business Analysis or PMI Professional in Business Analysis (PMI-PBA)
• Agile Product Owner / Scrum Master Certification

• 7+ years experience working as a Business Analyst (must have multi-country & multi-business line experience)
• 3+ years experience working in an Agile environment (must have multi-country & multi-business line experience)
• Must have experience in life products, health, policy admin systems etc.
• Experience in facilitating workshops, to drive outcomes
• Experience in developing quality artifacts – Business requirements, traceability matrix,
• Excellent verbal and written English communication and presentation skills
• Excellent inter-personal and negotiation skills