Account Manager

Lead Global Ecommerce Growth for Trusted Wellness Brands Drive performance, strategy, and success across the world's biggest ecommerce platforms-where data meets creativity and your ideas turn into measurable growth. Job Description As an Account Manager - Marketplaces, you'll own ecommerce strategy and account performance across Amazon and Walmart. Manage listings, pricing, inventory, and campaigns to drive visibility, conversion, and profitability while collaborating with digital marketing and supply-chain teams. Job Overview Employment type: Full-time Shift: Night Shift, Weekends Off Work setup: Onsite (Megatower, Ortigas) Exciting Perks Await Day 1 HMO coverage with free dependent Competitive Salary Package Night differential pay to maximize your earnings Prime office location in Ortigas (Easy access to MRT stations, restaurants, and banks) Fixed weekends off Salary Advance Program through our banking partner (Eligibility and approval subject to bank assessment. Available to account holders with minimum of 6 months company tenure.) Unlimited upskilling through Emapta Academy courses (Want to know more? Visit ) Free 24/7 access to our office gyms (Ortigas and Makati) with a free physical fitness trainer Exclusive Emapta Lifestyle perks (hotel and restaurant discounts, and more) Unlimited opportunities for employee referral incentives across the organization Standard government and Emapta benefits Total of 20 annual leaves to be used on your own discretion (including 5 credits convertible to cash) Fun engagement activities for employees Mentorship and exposure to global leaders and teams Career growth opportunities Diverse and supportive work environment The Qualifications We Seek Bachelor's degree in Business, Marketing, Ecommerce, or related field 3+ years of experience managing ecommerce marketplace accounts (Amazon Seller Central/Vendor Central, Walmart Marketplace, etc.) Proven track record of driving revenue growth and optimizing account performance in a fast-paced digital commerce environment Strong knowledge of ecommerce platforms, digital merchandising, and online marketing strategies Knowledge of AI-powered keyword research tools (e.g., Helium 10, Jungle Scout, Perpetua) Analytical mindset with proficiency in Excel, Google Analytics, and marketplace reporting tools Excellent negotiation, communication, and relationship-building skills Detail-oriented with strong project management abilities Ability to thrive in a fast-paced, growth-oriented environment Preferred Qualifications Experience building AI-enhanced dashboards in Power BI, Looker, or Tableau Skilled in using LLMs (e.g., ChatGPT, Jasper, Copy.ai) for reporting and content generation Familiarity with AI chat agents or workflow tools for automating marketplace tasks Knowledge of AI-driven review sentiment analysis tools to interpret customer feedback Your Daily Tasks Marketplace Strategy & Growth Develop and execute marketplace account strategies to achieve revenue, profitability, and market share targets Monitor competitor activity and marketplace trends to identify opportunities for growth Collaborate with digital marketing teams to plan and execute paid search, sponsored product, and promotional campaigns Account & Relationship Management Serve as the primary contact for marketplace account managers and platform representatives Manage joint business planning, negotiate terms, and track performance against KPIs Build strong relationships with external partners to secure merchandising opportunities and enhance visibility Product Content & Optimization Ensure listings are SEO-optimized with compelling titles, bullet points, images, A+ content, and brand store enhancements Maintain product catalog accuracy, manage variations, and oversee detail page improvements Collaborate with creative teams for brand-aligned visuals and video content Oversee brand registry, IP protection, and review strategies Inventory, Pricing & Operations Partner with supply chain and inventory teams to forecast demand and prevent stockouts Plan and execute promotions, coupons, and seasonal campaigns (Prime Day, Black Friday, Cyber Monday) Monitor fulfillment methods (FBA, FBM, WFS) and optimize for profitability Ensure compliance with marketplace requirements and maintain pricing strategies Coordinate with operations and 3PL partners for seamless fulfillment Analytics & Reporting Utilize tools like Amazon Business Reports, Helium 10, PacVue, and Seller Board to track KPIs Provide regular reports on sales, traffic, conversion, and ROI Identify and resolve risks such as suppressed listings or Buy Box loss Present actionable insights to leadership and cross-functional teams KPIs Total sales revenue (per marketplace, category, and SKU level) % of optimized listings (SEO, A+ content, brand store updates) Buy Box ownership percentage In-stock rate across top SKUs Required Competencies Executes on Strategic Direction Supports strategic initiatives across teams, vendors, and customers Identifies and addresses challenges proactively Adapts to shifting priorities while maintaining focus on company success Collaborates effectively to achieve shared objectives Energizes the Organization Acts in alignment with company Vision, Purpose, and Values Takes initiative and inspires others through action Guides teams through change and builds confidence in success Shares expertise and fosters collaboration Drives & Delivers Results Aligns performance goals and fosters accountability Collaborates across functions to optimize resources Anticipates risks and drives proactive solutions Consistently meets or exceeds targets with high-quality outcomes Builds Organizational Capabilities Seeks continuous improvement and development Acts as an ambassador for the organization, attracting and nurturing talent Builds trust through emotional intelligence and awareness of internal dynamics Demonstrates self-awareness and adaptability to achieve success Welcome to Emapta Philippines Join a team that values camaraderie, excellence, and growth. Recognized as one of the Top 20 Dream Companies of Filipinos in 2024, Emapta stands proudly alongside industry giants, offering stability and exciting career opportunities. Your career flourishes here with competitive compensation, international clients, and a work culture focused on collaboration and innovation. Work with global clients across industries, supported by a stable foundation and like-minded professionals passionate about making an impact. Apply now and be part of the #EmaptaEra #J-18808-Ljbffr