Technical Integration Senior Analyst Manila, ph

3 weeks ago

Manila, Philippines ESR Healthcare Full time

Technical Integration Senior Analyst - Manila, PH

Experience level: Mid-senior

Experience required: 6 Years

Education level: Bachelor’s degree

Job function: Information Technology

Industry: Financial Services

Compensation: View salary

Total position: 1

Relocation assistance: No

Visa sponsorship eligibility: No

JOB DESCRIPTION:

  • As a member of Enterprise Services, the Integration Analyst works directly with clients and internal business partners to manage the implementation of the DTCC Solutions suite of products.
  • The Integration Analyst will act as the main point of contact for Client engagements while managing a project plan and supervising all onboarding activities through go-live to ensure targeted completion dates are achieved.

RESPONSIBILITIES:

  • Support delivery of solution proposals, including technical specifications and cost estimations.
  • Continue to grow and build on knowledge about the company’s products, solutions, and related technologies.
  • Serve as the business analyst/project coordinator for each client engagement. Manage project scope and timeline to ensure all work meets established quality standards and client expectations.
  • Act as the primary client point of contact. Successfully engage in multiple client projects simultaneously. Communicate proactively and regularly with management regarding project updates.
  • Lead regular project status meetings with clients to provide project status updates as needed in client contracts.
  • Support clients during client test activities. Monitor client progress during initial production rollout and successfully hand over to Production Support teams.
  • Lead all aspects of or support transition to operations and support teams after project delivery.
  • Work with Senior team members to conduct post-project evaluations to assess project success and identify areas for improvement.
  • Provide user documentation and support materials as needed for successful client implementation.
  • Support and complete operational readiness activities and modernization exercise for various DTCC solutions.

QUALIFICATIONS:

  • Bachelor’s degree in computer science, Information Technology, or a related field.
  • Strong organizational and time management skills.
  • Ability to understand complex technical problems and offer practical and innovative solutions.
  • Excellent verbal and written communication skills, with the ability to simplify technical jargon to diverse audiences.
  • Strong presentation skills with experience delivering compelling technical presentations to clients.
  • Demonstrable ability to engage with customers, understand their needs, and craft technical solutions that address their difficulties.
  • Experience in a fast-paced technology-driven environment.
  • Ability to work independently and manage multiple projects simultaneously.
  • PMP or equivalent project management certification is preferred.
  • Experience in coding/programming is highly desirable.
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