Service Delivery Lead
7 days ago
The Service Delivery Lead ensures smooth site operations, delivers excellent client service, and drives team performance while fostering collaboration and compliance. Key Responsibilities: Provide leadership, set clear expectations, and support team development. Oversee daily operations, ensuring processes, policies, and compliance standards are followed. Monitor KPIs to meet client targets and maximize productivity onsite and remotely. Act as liaison between the site, clients, and internal departments to ensure effective communication and collaboration. Represent the site in meetings, governance reviews, and client touchpoints. Track attendance and performance of team members, conduct coaching, and manage disciplinary actions when needed. Support hiring, onboarding, and regular engagement activities with new and existing employees. Ensure a safe, compliant, and positive work environment through inspections, training, and adherence to safety regulations. Investigate and resolve service or process issues, escalating to senior management when necessary. #J-18808-Ljbffr
-
Service Delivery Lead
1 week ago
Cebu City P, Philippines Ascendion Full time ₱480,000 - ₱600,000 per yearThe Service Delivery Lead ensures smooth site operations, delivers excellent client service, and drives team performance while fostering collaboration and compliance.Key Responsibilities:Provide leadership, set clear expectations, and support team development.Oversee daily operations, ensuring processes, policies, and compliance standards are...
-
Service Delivery Lead
1 week ago
Quezon City, Philippines Public Safety Savings and Loan Association, Inc. (PSSLAI) Full timeOverview The Service Delivery Lead is responsible for overseeing the delivery of IT services and enhancement initiatives in alignment with organizational goals and service level agreements (SLAs). This role ensures operational stability, efficient major incident and problem management, and change management. The SDL acts as a bridge between IT teams,...
-
Service Delivery Lead
14 hours ago
Mandaluyong City, National Capital Region, Philippines Infopro Business Solutions Full time ₱840,000 per yearThe Applications Support Lead role for Finance is accountable for the overall availability and performance of the Finance applications in scope. The role owner is responsible for managing the application support services to ensure that service levels and customer expectations are met or exceeded. Also, the role owner shall establish and maintain...
-
Team Lead, Service Delivery
3 weeks ago
Cebu City, Philippines TeleTech Holdings, Inc. Full timeYour potential has a place here with TTEC’s award-winning employment experience. As a Team Lead working onsite in the Philippines - Cebu, Lipa, Pampanga, Sta. Rosa, you’ll be a part of bringing humanity to business. #experienceTTEC Our employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work® certification in...
-
Senior Team Lead, Service Delivery
12 hours ago
Cebu City, Central Visayas, Philippines TTEC Full time ₱1,200,000 - ₱2,400,000 per yearYour potential has a place here with TTEC's award-winning employment experience. As a Service Delivery - Senior Team Lead (Value Manager) working onsite in Cebu, Philippines, you'll be a part of bringing humanity to business. #experienceTTECOur employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work certification...
-
Team Lead, Service Delivery
2 days ago
Cebu City, Central Visayas, Philippines TTEC Full time ₱1,200,000 - ₱2,400,000 per yearYour potential has a place here with TTEC's award-winning employment experience. As a Team Lead working onsite in the Philippines - Cebu, Lipa, Pampanga, Sta. Rosa, you'll be a part of bringing humanity to business. #experienceTTECOur employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work certification in the...
-
Team Lead, Service Delivery
12 hours ago
Cebu City, Central Visayas, Philippines TTEC Full time ₱250,000 - ₱500,000 per yearYour potential has a place here with TTEC's award-winning employment experience. As a Team Lead working onsite in the Philippines - Cebu, Lipa, Pampanga, Sta. Rosa, you'll be a part of bringing humanity to business. #experienceTTEC Our employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work certification in the...
-
Technology Service Delivery Lead
2 weeks ago
Makati City, National Capital Region, Philippines Security Bank Corporation Full time ₱2,000,000 - ₱2,500,000 per yearRole Definition:The IT Service Delivery Lead leads the business segment's dedicated service delivery team which is composed of a team of systems analysts and technology delivery managers, reporting directly to BU Technology Heads.He/She is accountable for technology service delivery for their dedicated Business Segment. The Service Delivery Lead partners...
-
Senior Team Lead, Service Delivery
13 hours ago
Metro Cebu, Philippines TTEC Full time ₱900,000 - ₱1,200,000 per yearYour potential has a place here with TTEC's award-winning employment experience. As a Service Delivery - Senior Team Lead working Onsite in Bacolod City, Philippines, you'll be a part of bringing humanity to business. #experienceTTECOur employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work certification in the...
-
Lead Generation Specialist
2 weeks ago
Quezon City, Philippines Lead Advisors Full timeAbout the Job: LeadAdvisors.com is looking for dynamic and motivated Lead Generation Specialists to join our team for a US-based campaign . If you have experience in sales, outbound calling, and handling US-based clients , this is the perfect opportunity to grow your career! You will be responsible for driving revenue by selling our financial services and...
