(For Pooling) Finance Advice Lead

Finance Advice Senior Circle Lead - Senior Vice President Background on what ING is about: ING Hubs Philippines (ING Hubs PH) is an international part of the ING organization delivering services to many Business Units across the world for both Wholesale Banking and Retail Banking activities. Working for ING Hubs PH means working with the most diverse workforce and where no challenge is the same. At ING our purpose is to empower people to stay a step ahead in life and business. We believe that sustainable progress is driven by people with the imagination and determination to make a better future for themselves and those around them. ING is changing what banking is. For you, that means plenty of opportunities for personal growth in a continuously evolving environment. If this is the environment you thrive in, then apply and join us in changing the future of banking Job Overview The Global Finance Advisory team consists of approx. 25 Finance professionals, all with their own expertise and generally with 10+ years of experience. The team is primarily a Management Accounting & Advice department and is characterized as a horizontal and flexible organization to adapt to changing environments and priorities. The team works as an extension of the teams it supports globally, with each team member reporting functionally to the domain lead they support. The team interacts with many global stakeholders (Finance departments in countries and business lines, Management Board, Wholesale & Retail MT, Risk, Capital Management, Group Treasury, Corporate Strategy, COO, Group Finance, COOF, and Investor Relations). Generates and issues management information in the field of Management Accounting & Advice in a timely and high-quality manner. Advises on financial and business challenges, like FTE & costs monitoring (providing full transparency, improving data quality, and preparing decision slides). Key Responsibilities You manage the Advisory service, ensuring delivery according to agreed service levels, while staying safe, reliable, and compliant. You are continuously looking for ways to improve the service, optimize sourcing strategy, and drive employee engagement and diversity, while investing in your team’s skillset. You are also responsible for growing the service offerings and onboarding new business partners. Leadership and Direction: Communicate actions needed to implement the COOF strategy for your Product; explain the relationship to the broader organization's mission, vision, and values; motivate people to commit to these and achieve local business goals. Policies and Procedures Development: Lead and coordinate the development and delivery of financial policies, guidelines, and protocols to ensure compliance with regulations and good financial practices. Functional Strategic Formation: Contribute to forming key elements of functional strategy through expertise and insights to meet business needs. Monitor and review performance and behavior within your area to identify and resolve non-compliance issues. Organizational Capability Building: Identify team members' development needs, plan and implement actions including professional development, and coach and mentor to support talent development. Performance Management: Manage and report on performance, set objectives, hold team accountable, and take corrective actions as needed. Develop and implement procedures and policies within your expertise area. Stakeholder Engagement: Identify and manage stakeholders, understand their needs/issues, and communicate effectively to support business decisions. Acting as the organization’s authority in the following technical skill areas: Builds Customer Loyalty: Make every customer interaction positive, leaving customers feeling understood, appreciated, and confident. Compliance Management: Use technical guidance to achieve full compliance with applicable rules and regulations. Customer Service Delivery: Meet high customer service standards using comprehensive knowledge and skills. Managing Change: Provide guidance and support during times of change, maintaining high performance and a change mindset. Planning and Organizing: Plan, organize, prioritize, and oversee activities to meet objectives efficiently. Resourcing and Workforce Planning: Ensure recruitment of skilled personnel and balance resources to meet strategic goals. #J-18808-Ljbffr