Video Readiness Manager

4 weeks ago

Metro Manila Philippines JPMorganChase Full time

Job Description Are you passionate about transforming how employees experience change? Join us to shape impactful communications that empower our teams and drive engagement. As a Video Readiness Manager, you will play a key role in delivering clear, concise messaging through innovative video materials. Your creativity and leadership will help prepare employees for success in a dynamic environment. Be part of a team that values collaboration, agility, and making a real difference in Home Lending. Job Responsibilities Develop and deliver clear, concise video communications for employee readiness Collaborate with product teams to identify changes and opportunities for improvement Manage project video intake and approval processes Simplify complex content into easily understandable video materials Design engaging content with attention to detail Prioritize tasks and manage time effectively with minimal supervision Escalate high‑risk issues promptly and clearly Utilize digital signage, video capabilities, and communication platforms Build digital learning templates and tools for other developers Support major initiatives and agile product teams Influence decision‑making in content design and delivery Required Qualifications, Capabilities, and Skills Bachelor’s degree in Visual Communication, Graphic Design, User Experience, or related field Experience designing and developing video, graphic, and multimedia deliverables Strong project‑management skills demonstrated by timely task completion Intermediate to advanced proficiency in Microsoft Office (SharePoint, Visio, PowerPoint, Word, Excel, Outlook) Knowledge of Home Lending business and customer servicing applications Ability to work effectively on multiple projects in a fast‑paced environment Understanding of customer interactions across digital and telephony channels Experience creating training, tutorials, and educational videos Strong verbal, presentation, and written communication skills Ability to work independently and adapt to changing priorities Demonstrated collaboration skills Preferred Qualifications, Capabilities, and Skills Bachelor’s degree in Digital Media Design Experience building digital learning templates and tools Knowledge of ADA and WCAG 2.1 accessibility requirements Executive communication expertise Experience troubleshooting web, print, video, audio, and graphic deliverables Broad knowledge of Home Lending business Experience supporting agile development teams Equal Opportunity Employer We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. #J-18808-Ljbffr

  • Video Readiness Manager

    4 weeks ago

    , Metro Manila, Philippines JPMorgan Chase & Co. Full time

    Are you passionate about transforming how employees experience change? Join us to shape impactful communications that empower our teams and drive engagement. As a Video Readiness Manager, you will play a key role in delivering clear, concise messaging through innovative video materials. Your creativity and leadership will help prepare employees for success...

  • Video Readiness Manager

    4 weeks ago

    , Metro Manila, Philippines JPMorgan Chase Full time

    Are you passionate about transforming how employees experience change? Join us to shape impactful communications that empower our teams and drive engagement. As a Video Readiness Manager, you will play a key role in delivering clear, concise messaging through innovative video materials. Your creativity and leadership will help prepare employees for success...

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