Payroll Associate

Overview

Payroll Associate (Multi-state Support) | Hybrid

As People Shared Services Associate you will be responsible for assisting in supporting the end-to-end processing of multi-state payroll operations. You will work closely with Global People teams including local HR, Benefits, HR Technology, and Shared Service to ensure payroll accuracy and deliver an exceptional employee experience. You will report to the Senior Manager, Payroll based in the US and contribute to delivering a seamless payroll experience for our employees, and to the People Team Lead based in Manila, Philippines.

• Support the end-to-end processing of bi-weekly and weekly off-cycle payroll for U.S. employees across multiple states in a timely and accurate manner.
• Assist the team in accurately validating payroll data including new hires, terminations, payrate changes, bonuses, shift differentials, and leaves of absence.
• Assist in reconciling payroll prior to transmission and validate confirmations, ensuring proper tax withholdings and deductions.
• Partner with HR/Benefits teams to ensure accurate and complete payroll inputs.
• Respond to employee payroll inquiries via ticket system with professionalism, providing clear and timely resolution.
• Assist in preparing payroll reports and supporting internal audits.
• Maintain up-to-date payroll documentation and employee records to meet audit and legal standards.
• Participate in system enhancements, testing, and payroll-related process improvements.
• Support special projects and continuous improvement initiatives aligned with HelloFresh's scale and complexity.

• Bachelor’s degree in Accounting, Finance, Human Resources, Business Administration, or a related field.
• At least two (2) years of solid and comprehensive experience in a similar capacity.
• Experience in payroll processing, preferably in a Shared Services or multinational environment.
• Familiarity with multi-country payrolls, laws and statutory requirements is a plus.
• In-depth experience with global payroll and HR systems; knowledge of Workday, SAP, ADP/Smart Compliance, HCM and Payroll, or similar systems is preferred.
• Experience with GenAI is a plus; Proficiency in MS Excel is preferred.
• Prior experience in a high-growth, consumer-facing or e-commerce company.
• Strong numerical and analytical skills with high attention to detail and accuracy.
• Proficiency in Microsoft Office applications, particularly MS Excel, lookups, pivot tables and related skills.
• Strong communication skills and ability to work effectively in a multicultural, shared services environment.
• Ability to handle confidential information with integrity and professionalism.
• Proactive mindset with the ability to prioritize and work independently under deadlines while managing multiple priorities.
• Willingness and ability to proactively collaborate and communicate within the team and with stakeholders.
• Ability to resolve conflicts with integrity and maintain confidentiality and negotiation skills within scope.
• Analytical mindset with the ability to translate statistical data into action.
• Ability to work independently as well as in a team; structured, accurate, and committed to delivering within deadlines.
• Ability to take initiative and make sound judgments within scope of work.
• Experience in payroll project migration is an advantage.
• Motivated to facilitate and contribute to the company's growth.

• Able to work hybrid
• Able to work US time
• Open to flexible working hours
• Able to work PH Holidays

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Human Resources
• Industries: Outsourcing/Offshoring