IT Support

2 days ago

Angeles City, Philippines HYPER FUTURE E-COMMERCE Full time
IT support specialists typically need a high school diploma, but some jobs may require an associate or bachelor's degree in a related field. Entry-level IT support specialists should have a good understanding of computer systems, network troubleshooting, and various operating systems. They should also be able to communicate effectively with users to resolve issues.

IT support professionals help users with computer and software issues. The responsibilities include:
- Installing and updating software
- Maintaining and servicing hardware and IT equipment
- Running networks
- Troubleshooting technical problems
- Logging customer or employee queries
- Analyzing call logs to identify trends and issues
- Providing technical support, advice, and guidance