Sales Chat Support Representative

2 weeks ago

Cebu City, Philippines OP360 (OfficePartners360) Full time

Overview

We are currently seeking a Customer Service Representative for a non-voice, chat-based sales account. This role is ideal for individuals with strong communication skills and a proven ability to convert conversations into successful sales, all in a fast-paced, customer-focused environment.

Responsibilities
  • Engage with customers through live chat to understand their needs and offer appropriate product or service recommendations
  • Provide accurate and timely responses to inquiries while promoting sales opportunities
  • Maintain a high level of professionalism and customer service at all times
  • Meet or exceed individual and team sales targets
  • Navigate multiple systems and tools efficiently while handling customer interactions
Qualifications
  • Minimum of 1 year experience in a BPO setting (voice or chat support)
  • Sales experience is required
  • Strong command of written and verbal English communication
  • Familiarity with the cloud industry is an advantage
  • Ability to multitask, work independently, and handle pressure in a dynamic work environment
Important Requirement

Candidates must have/present a physical copy of one of the following valid IDs during the application process:

  • Passport
  • PhilSys / National ID
  • Driver’s License
  • UMID (SSN)

Start Date: October 6, 2025

If you are results-driven, customer-focused, and ready to grow your career in chat-based sales support, we encourage you to apply.

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