Technical Sales Specialist

2 weeks ago


Makati, Philippines Merck Full time

Technical Sales Specialist (TSS) Job Description The Technical Sales Specialist (TSS) is primarily responsible for achieving revenue growth within an assigned territory. This role drives demand generation and product adoption through sales and technical activities such as product detailing, swine farm visits, diagnostic analysis, and on-farm evaluations. Acting as both a sales driver and a technical advisor, the TSS bridges technical and commercial execution ensuring the company’s solutions translate into measurable commercial outcomes. Specific Duties & Responsibilities Sales & Revenue Generation Achieve sales targets by promoting and selling the swine products and services within the designated territory. Identify, develop, and maintain relationships with key commercial accounts including direct accounts, distributors accounts, veterinarians, and distributors. Implement territory sales plans and regularly track performance versus targets. Technical Demand Generation Conduct product detailing/presentations, technical training for farm staff, veterinarians, and other decision-makers. Execute farm-level product evaluations and trials; gather and analyze data to demonstrate product efficacy and ROI. Carry out technical procedures (e.g., blood collection, sample handling) and discussion of diagnostic results to support product positioning. Provide support on swine farm disease prevention and production analysis. Marketing & Promotions Collaborate with the marketing to plan and execute promotional campaigns, seminars, and product launches. Gather market intelligence (competitor activity, pricing, disease trends, and customer feedback) to inform strategy. Represent the company at industry events, technical forums, and professional associations as needed. Customer Relationship Management & Reporting Perform regular farm visits to understand customer needs, production goals, and pain points and provide timely, evidence-based recommendations that help customers improve herd health and productivity. Manage customer issues and complaints proactively, ensuring high satisfaction and retention. Maintain accurate records of customer interactions, farm visits, product usage, and trial outcomes in the CRM tool. Submit timely activity, expense, and sales reports according to company policy. Coordinate with cross-functional teams (Marketing, Regulatory, Supply Chain) to ensure seamless execution of field activities. Core Competency Specification Sales & Business Acumen Demonstrated ability to achieve or exceed sales targets or has experience in sales transactions in B2B business environment. Understand or has skills in



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