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Technical Analyst 2-Support

4 weeks ago

Misamis Occidental Philippines Buscojobs Full time

Job Description

Technical Sales Engineer

A Technical Support Engineer with knowledge in fire protection systems typically needs a mix of technical expertise, sales acumen, and customer service skills.

Technical Support:

  • Collaborate with the sales team to provide technical support and information during the sales process.
  • Respond to customer inquiries and provide data on products, installation, and maintenance procedures.

Needs Analysis:

  • Assess customer requirements and recommend appropriate fire safety solutions, ensuring compliance with relevant codes and standards (e.g., NFPA, local regulations).
  • Conduct site visits and risk assessments to identify potential fire hazards and recommend suitable fire protection systems.

Product Knowledge:

  • Maintain in-depth knowledge of our product range, including fire alarms, suppression systems, sprinkler, kitchen fire suppression system and FM200.
  • Stay updated on industry trends, new technologies, and competitor offerings.

Proposal Development:

  • Prepare and present detailed technical proposals, bids, and quotations tailored to client specifications.
  • Collaborate with engineers and project managers to ensure solutions meet technical and budgetary requirements.

Customer Education:

  • Develop technical content for customer-facing documentation and engagement thru social media, including manuals and installation.

Customer Relationship Management:

  • Build and maintain strong relationships with clients, contractors, and key decision-makers in target markets.

Requirements:

  • Bachelor's degree in mechanical engineering (Licensed).
  • Certifications in fire protection systems (e.g., NFPA standards, local fire codes) can be an advantage.
  • With knowledge or experience in fire life safety system – FDAS, AFSS, KFSS & FM200.
  • Experience in preparing proposals, quotations, and technical presentations.
  • Ability to collaborate with marketing teams to align technical content with branding.
  • Must Know how to drive.

Job Type: Full-time

  • Company events
  • Paid training
  • Promotion to permanent employee
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