IT Systems Support Analyst

4 days ago

Philippines Tap Growth ai Full time

Join to apply for the IT Systems Support Analyst role at Tap Growth ai Overview We're Hiring: IT Systems Support Analyst We are looking for a detail-oriented and proactive IT Systems Support Analyst to join our dynamic team. The ideal candidate will be responsible for providing technical support, troubleshooting issues, and ensuring the smooth operation of our IT systems. You will play a crucial role in maintaining system integrity and enhancing user experience within the organization. Location & Work Mode Location: National Capital Region, Philippines⏰ Work Mode: Work From Office Responsibilities Provide technical support and resolve system-related issues Monitor and maintain IT infrastructure for optimal performance Assist in the implementation of new technologies and upgrades Collaborate with cross-functional teams to enhance system functionality Document processes and create training materials for users Conduct regular audits to ensure compliance with security protocols Qualifications Strong knowledge of operating systems and network protocols Experience with troubleshooting hardware and software issues Excellent problem-solving skills and attention to detail Ability to work independently as well as part of a team Strong communication skills, both verbal and written Relevant certifications (e.g., CompTIA A+, Network+) are a plus Seniority level Entry level Employment type Full-time Job function & Industries Other - IT Services and IT Consulting Ready to make an impact?

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