Finance Transformation

6 days ago


Quezon City, Philippines Manulife Insurance Malaysia Full time

***Nous utilisons des* *pour fournir des statistiques qui nous aident à vous offrir la meilleure expérience sur note site. Vous y trouverez des renseignements sur les témoins, ou vous pouvez les désactiver si vous préférez. Toutefois, en continuant d’utiliser le site sans modifier les paramètres, vous consentez à notre utilisation de***Finance Transformation & Operational Excellence Sr. Consultant page is loaded## Finance Transformation & Operational Excellence Sr. Consultantlocations: Quezon City: Lapu Lapu City,time type: Temps pleinposted on: Publié aujourd'huitime left to apply: Date de fin : 31 décembre 2025 (Il reste plus de 30 jours pour postuler)job requisition id: JR Finance Transformation & Operational Excellence Manager**Key Roles & Responsibilities:****Overview*** Will have an oversight of all initiatives assigned initiatives* Facilitate forums at the managerial level on the assigned initiatives* Monitoring of Output – targets vs actuals**Project / Service Delivery*** Own & drive pipeline of Transformation & Operational Excellence Initiatives and programs within the assigned function(s)* Responsible for all projects and services delivered by the squad are of high quality and delivers the expected benefits / impact, and that projects are delivered on time and within budget.* Lead medium-sized, medium-risk, segment-specific transformation and/or process and performance improvement initiatives.* Project or Program Manager for complex, high-risk, and/or organization-wide transformation and/or process and performance improvement initiatives.* Provide tactical direction & guidance to the project delivery team**Stakeholder Management*** Alignment with function and project stakeholders to ensure that on-going initiatives are prioritized and aligned based on the agreed project milestones and project steering committee decisions.* Build strong relationships with offshore business partners.* Collaborate with other GBS support functions to deliver successful business transformation initiatives.* Negotiate and manage conflicts within the project team through transparent and authentic conversations in order to address project issues.**Operational Excellence Champion*** Cultivate a continuous improvement culture and critical thinking in the organization by leading OE Forums with offshore Business Partners, actively participating in the GBS Operational Excellence Community of Practice and sharing industry best practices, case studies, implementation tips, new trends and tools in Operational Excellence, etc.* Implement and rollout Operational Excellence and Agile training plans, standards and procedures.* Develop & facilitate management trainings and awareness sessions to educate leaders on Operational Excellence concepts, frameworks, and tools.* Conduct LEAN Six Sigma workshops and provide mentorship to operations leaders and/or process experts.* Coach leaders (Function Leads) in running mature operations.**People Leader*** Model the MBPS Values in Action as well as other corporate governance & compliance policies such as but not limited to: Code of Employee Discipline, Data Privacy, Information Security, Risk Management, etc.*Note:*Although this is an individual contributor role, the Coach is responsible for providing performance evaluation assessments for consultants within the assigned squad specific to their demonstration of technical knowledge & application of technical skills during their project delivery.**Minimum Hiring Requirements - Knowledge & Skills*** Educational Background on Finance, Accounting, Insurance, Investments, and/or Actuarial* Knowledge of Insurance operations* Knowledge of and hands-on application of Operational Excellence, Problem Solving, and Project Management frameworks, methodologies and tools (LEAN, DMAIC, Data Analysis, HCD, Design Thinking, Agile, Scrum, VSM, Customer Journey Mapping, Visual Management, OE Maturity, etc.)* Certified LEAN Six Sigma Green Belt* Knowledge of operations management and with business acumen* Project management skills* Advanced MS Excel skills* Advanced PowerPoint skills* Use of statistical tools for data analysis, i.e., Minitab, SPC Excel, etc. At least 1 Project Management Certification: PMP, Agile, Scrum, etc. Excellent communication skills (verbal and written)* Good interpersonal skills* Strong negotiation and conflict resolution skills* Ability to influence & lead senior leaders in decision-making through insightful, data-driven, and value-added recommendations.* Client management skills* Ability to develop and facilitate management trainings and workshops geared towards mid-level and senior-level leaders.* Excellent coaching skills**Desired:**Certified Public Accountant**Minimum Hiring Requirements – Experience*** At least 3 years management experience leading any of the following operations: finance & accounting, investments, actuarial, and retirement operations* At least 3 years experience leading process & performance improvement projects for any of the following operations: finance & accounting, investments, actuarial, and retirement operations**Desired:*** Management consulting experience* Experience leading large, cross-functional, organization-wide, multi-site transformation and/or process and performance improvement initiatives* Familiarity with commonly used BPO tools and systems (i.e., Nice, Verint, IEX, ACD, CRM, Ticketing Systems, Knowledgebase, Learning Management Systems, Power BI, etc.)* Experience working with stakeholders across different geos, i.e., North America, Canada, Asia* Builds and leverages on network of OE professionals and or organizations in the industry and/or academe to keep abreast of best practices, industry developments, trends, issues, etc.**À propos de Manuvie et de John Hancock**La Société Financière Manuvie est un chef de file mondial des services financiers qui aide les gens à prendre leurs décisions plus facilement et à vivre mieux. Pour en apprendre plus à notre sujet, rendez vous à l’adresse .**Manuvie est un employeur qui souscrit au principe de l’égalité d’accès à l’emploi**Chez Manulife/John Hancock nous valorisons notre diversité. Nous nous efforçons d’attirer, de perfectionner et de maintenir une main d'oeuvre qui est aussi diversifiée que nos clients, et de favoriser la création d’un milieu de travail inclusif qui met à profit la diversité de nos employés et les compétences de chacun. Nous nous engageons à assurer un recrutement, une fidélisation, une promotion et une rémunération équitables, et nous administrons toutes nos pratiques et tous nos programmes sans discrimination en raison de la race, de l’ascendance, du lieu d’origine, de la couleur, de l’origine ethnique, de la citoyenneté, de la religion ou des croyances ou des convictions religieuses, du genre (y compris grossesse et affection liée à une grossesse), de l’orientation sexuelle, des caractéristiques génétiques, du statut d’ancien combattant, de l’identité de genre, de l’expression de genre, de l’âge, de l’état matrimonial, de la situation de famille, d’une invalidité ou de tout autre motif protégé par la loi applicable.Nous nous sommes donné comme priorité d’éliminer les obstacles à l’accès égalitaire à l’emploi. C’est pourquoi un représentant des Ressources humaines collaborera avec les candidats qui demandent accommodement raisonnable pendant le recrutement. Tous les renseignements communiqués pendant le processus de demande d'accommodement seront stockés et utilisés conformément aux lois et aux politiques applicables de Manuvie. Pour demander une mesure d’accommodement raisonnable dans le cadre du recrutement, écrivez à **Modalités de travail**Hybride#J-18808-Ljbffr



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