FCC Inside Sales Representative

6 days ago

Angeles, Philippines FedEx Full time

Develop new business as well as maintain and deepen existing customer relationships primarily through non-face-to-face sales calls to achieve sales targets and market goals within the customer segments.

Your Contribution:

  1. Sales Outbound Calls: Make outbound calls to potential customers; gather information about customers' business products and processes, and their transportation challenges; explain FedEx products or services and prices, and answer questions from customers.
  2. Find, Grow and Keep Customers: Seek and identify opportunities to grow the business with customers; handover relevant leads to Field Sales using the available Customer Relationship Management system; lead generation; research and qualify new leads; contact customers to solicit sales.
  3. Pricing Proposal: Prepare a sales proposal to target the needs of customers.
  4. General Account Management and Services: Instruct customers how to use FedEx tools and services; answer customer questions about FedEx products or services; execute implementation plans with customers; monitor implementation progress to ensure timelines are met; identify barriers to successful implementation and recommend ways to remove or minimize the barriers; contact customers to find out how well the solutions are meeting their business needs; maintain good relationships with customers.

Your Qualifications:

  1. Diploma or equivalent
  2. Relevant work experience in a customer-facing environment: 1 year.
  3. Good customer service sense and relationship management skills.
  4. Good business / industry knowledge.
  5. Positive attitude and willingness to learn.

Your Competencies:

  1. Excellent communication skills, both verbal and written.
  2. Good organizational skills and the ability to multitask.
  3. Excellent phone and cold calling skills.
  4. Good problem-solving skills and the ability to think creatively to find solutions.
  5. Proficient in MS Office Applications and Excel.

At FedEx Express, we believe that a connected world is a better world. We connect people and possibilities with our diverse portfolio of transportation, e-commerce, and business solutions. Today, our networks reach more than 220 countries and territories, linking more than 99 percent of the world’s GDP. FedEx is consistently recognized as one of the most admired brands in the world and one of the best places to work. Our people are the foundation of our success and the key to our future. At FedEx, we are as diverse as the world we serve. We leverage our diverse talents, experiences, and ideas to be more responsive to customer challenges, spark creative solutions, and adapt to change. FedEx is an equal opportunity / affirmative action employer (minorities/females/disability/veterans) committed to a diverse workforce.

What can you expect as a FedEx team member?

  1. Career Mobility and Development: When you join FedEx, you’re joining a team with possibilities that literally span the world—from opportunities for advancement and location transfer, to training and leadership programs.
  2. Total Compensation and Benefits Package: We want to keep our employees for a long time, so we offer competitive benefits, opportunities for flexible work arrangements, and programs to support well-being.
About the Company

Motivated by goodwill and a hard work ethic, our team members deliver on the FedEx Purple Promise to make every FedEx experience outstanding. For these reasons, our company has continued to excel in the ranks of the most admired and reputable companies in the world.

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