Records and Information Management Senior Analyst

6 days ago

Taguig, Philippines Willis Towers Watson Full time
Description

An experienced Records and Information Management (RIM) Analyst is required to join the WTW RIM function on a permanent basis, operating at a global level. Experience of working in partnership with legal/privacy, cyber & information security, enterprise risk management, compliance, technology and business stakeholders is vital for this role. Experience of working with on and off-shore stakeholders in a multi-vendor environment is also required.
The RIM Analyst will help to review compliance status of the RIM programme through a variety of workstreams and projects aiming to ensure the main principles of information categorization and lifecycle, retention, legal hold management and disposition are effectively implemented across a large diverse company.

The Role
•Assess elements of RIM program compliance against a defined set of requirements, including record categorization against the company Records Retention Schedule, disposition and legal hold processes
•Prioritize reviews with a defined risk-level approach in conjunction with the Line of Business / corporate function remediation plans, providing robust challenge and suggesting actions to overcome barriers where required
•Co-ordinate and explain strategic remediation recommendations to process and system owners
•Liaise with technical specialists and other business analysts from WTW/3rd parties to support remediation ensuring these meet defined requirements
•Act as a Business Partner to various assigned Lines of Business and Corporate Functions
•Track completion of remediation milestones
•Report on progress, highlight, escalate and overcome any issues or barriers to delivery
•Establish strong relationships with process, system, risk and record owners
•Execute regular process to monitor and control in-scope procedures and systems, and drive delivery of the plans against agreed deadlines

Qualifications

The Requirements

•Solid knowledge of record and data retention - legal and regulatory requirements
•Demonstrable knowledge of the lifecycle management of records
•Candidates with implementation of retention requirements and process improvement experience are preferred
•Proven analytical and organizational skills
•Ability to multi-task and prioritize work to meet deadlines
•Must be a self-starter and able to self-direct
•A team player who delivers high quality service in a virtual environment
•Conscientious and driven by an attention to detail with a focus on high quality work
•Proactively looks for ways to improve operational efficiency toward continuous improvement
•Strong communication skills, both written and verbal
•Technical RIM experience in M365 an advantage
•Experience with legacy data remediation planning and implementation preferred
•Effective in a fast paced, busy and pressurized environment
•Adaptive to change

Qualifications
•Min 10 years of overall business management experience in a complex, financial services, or professional services organization
•Min 10 years working in a Records and Information Management (RIM) or Privacy/Data related roll
•RIM certification of industry qualification is desirable

WTW is an Equal Opportunity Employer

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