Startup Plan Implementation Analyst

6 days ago


Quezon City, Philippines Manulife Insurance Malaysia Full time
***Nous utilisons des* *pour fournir des statistiques qui nous aident à vous offrir la meilleure expérience sur note site. Vous y trouverez des renseignements sur les témoins, ou vous pouvez les désactiver si vous préférez. Toutefois, en continuant d’utiliser le site sans modifier les paramètres, vous consentez à notre utilisation de***Startup Plan Implementation Analyst page is loaded## Startup Plan Implementation Analystlocations: Quezon Citytime type: Temps pleinposted on: Publié aujourd'huitime left to apply: Date de fin : 17 novembre 2025 (Il reste plus de 30 jours pour postuler)job requisition id: JR We are seeking a **Startup Plan Implementation Analyst** to join our Ret Ops team at MBPS. In this role, you will manage the onboarding process to deliver value-added benefits and superior service to Third Party Administrators (TPAs), Financial Representatives (FRs), and Plan Sponsors. You will lead the entire implementation process, aiming to establish successful, long-term relationships with John Hancock. Strong relationship management, negotiation, and influencing skills are essential, as well as in-depth knowledge of our products, services, and workflows. Effective communication and a proactive approach are key to managing the onboarding process successfully.**Position Responsibilities:*** Acts as the primary contact for clients during new issue implementations, ensuring client satisfaction by coordinating meetings, maintaining action items, delegating tasks, and tracking project status while addressing any significant issues promptly.* Develops and adjusts implementation schedules, ensuring smooth project execution by meeting client expectations, managing resources, and using tools effectively to overcome any challenges.* Collaborates with clients and teams to clarify requirements and educate on products and services, while providing solutions and suggestions to enhance plan setup and administration.* Conducts initial plan reviews, initiates welcome calls, manages correspondence leading up to enrollment meetings, and ensures payroll updates and service features are communicated effectively.* Holds overall responsibility for both relationship management and project execution, ensuring all client needs and expectations are met within the projected timelines.* Facilitates effective communication by maintaining action items, following up on tasks, and ensuring all parties understand any changes in project schedules.* Ensures accurate documentation in line with audit and compliance requirements, supporting transparency and accountability throughout the project**Required Qualifications:*** Strong attention to detail and exceptional organizational skills to ensure accuracy and efficiency.* A Bachelor's degree is highly preferred; however, candidates with a high school diploma, senior high, vocational course, or at least one year of college coursework are encouraged to apply.* Proficiency in Microsoft Office tools.**Preferred Qualifications:*** Familiarity with finance, retirement operations, or 401k plans is strongly preferred.* Experience in client-facing roles is an advantage.* Ability to work independently while mentoring others, demonstrating both leadership and self-motivation.* Excellent verbal and written communication skills, ensuring clear and effective interaction with team members and clients.**When you join our team:*** We’ll empower you to learn and grow the career you want.* We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.* As part of our global team, we’ll support you in shaping the future you want to see.**À propos de Manuvie et de John Hancock**La Société Financière Manuvie est un chef de file mondial des services financiers qui aide les gens à prendre leurs décisions plus facilement et à vivre mieux. Pour en apprendre plus à notre sujet, rendez vous à l’adresse .**Manuvie est un employeur qui souscrit au principe de l’égalité d’accès à l’emploi**Chez Manulife/John Hancock nous valorisons notre diversité. Nous nous efforçons d’attirer, de perfectionner et de maintenir une main d'oeuvre qui est aussi diversifiée que nos clients, et de favoriser la création d’un milieu de travail inclusif qui met à profit la diversité de nos employés et les compétences de chacun. Nous nous engageons à assurer un recrutement, une fidélisation, une promotion et une rémunération équitables, et nous administrons toutes nos pratiques et tous nos programmes sans discrimination en raison de la race, de l’ascendance, du lieu d’origine, de la couleur, de l’origine ethnique, de la citoyenneté, de la religion ou des croyances ou des convictions religieuses, du genre (y compris grossesse et affection liée à une grossesse), de l’orientation sexuelle, des caractéristiques génétiques, du statut d’ancien combattant, de l’identité de genre, de l’expression de genre, de l’âge, de l’état matrimonial, de la situation de famille, d’une invalidité ou de tout autre motif protégé par la loi applicable.Nous nous sommes donné comme priorité d’éliminer les obstacles à l’accès égalitaire à l’emploi. C’est pourquoi un représentant des Ressources humaines collaborera avec les candidats qui demandent accommodement raisonnable pendant le recrutement. Tous les renseignements communiqués pendant le processus de demande d'accommodement seront stockés et utilisés conformément aux lois et aux politiques applicables de Manuvie. Pour demander une mesure d’accommodement raisonnable dans le cadre du recrutement, écrivez à **Modalités de travail**Hybride
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